Program Coordinator (Transmountain)

Position Description

Major/Essential Functions

• Research, organize, and provide up-to-date behavioral health referral information for CPAN program participants. Provide accurate referral assistance to staff, providers, program participants, and guardians, including community and regional resources for insured and uninsured individuals.
• Maintain and update Behavioral Health Resources. Research, verify, and submit behavioral data and resource information into departmental spreadsheets. 
• Answer phones and provide timely, professional assistance. Process incoming and outgoing correspondence and track all items through completion. 
• Draft, proof, edit, and finalize correspondence using proper grammar, clarity, and professionalism. Prepare official communications on behalf of the department, staff, and program. 
• Coordinate travel arrangements for CPAN staff and resolve issues as needed. Prepare and process travel applications, vouchers, and reimbursement documents. Maintain logs of travel expenses and reimbursements in accordance with TTUHSC El Paso, CPAN, and departmental guidelines. 
• Prioritize and schedule routine and urgent in-person and virtual appointments. Ensure CPAN staff are informed of scheduled appointments in a timely manner. 
• Maintain organized filing and record-keeping systems for efficient retrieval of information. Ensure staff have necessary agendas, documents, and materials for meetings, conferences, and activities. Prepare meeting minutes when requested. 
• Assist in planning and implementing departmental initiatives and complete special assignments with appropriate independent judgment. 
• Monitor and purchase departmental supplies; maintain supply inventory and records. Keep supply room organized and ensure adequate stock levels. 
• Other Duties: Provide operational and administrative support to the Program Director and departmental staff as needed. 
• Support daily departmental operations with efficiency and timeliness. 
• Remains current with all licensure, certifications and mandatory compliances and trainings required of this position. 
• Adhere to all policies, procedures and practices (Regents Rules, TTUS, HSECEP OPs, etc.). 
• Personally, and consistently demonstrate, display and act in accordance with TTUHSC EP's Values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork). Serve as a Value's leader while actively promoting and encouraging staff across the institution. 
• Perform all other duties as assigned.

Required Qualifications

• High school plus six years experience in related field.
• Additional education may substitute for experience on a year for year basis.

Preferred Qualifications

• High school plus six years experience in related field. 
• Additional education may substitute for experience on a year for year basis.

EEO Statement

Jeanne Clery Act

Pay Statement

• Org Level 1: Texas Tech Unv Hlth Sci Ctr El Paso
• Campus: HSC - El Paso
• Department: Psychiatry Dept Elp Genl
• Does this position work in a research laboratory?: No
• Required Attachments: Resume / CV
• Optional Attachments: Transcript
• Job Type: Full Time
• Pay Basis: Hourly
• Minimum Hire Rate: Compensation is commensurate upon the qualifications of the individual selected
• Travel Required: None
• Shift: Day
• Grant Funded?: Yes
• Job Group: Office and Admn Wkrs All Other