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Production Support Engineer (L2)
Aditi Consulting
- 🇮🇳 India
- On-site
- Manager or above
- 1 day ago
- IoT
- Kubernetes
- AWS
- IaC
- Terraform
- GitLab
- ServiceNow
- Grafana
- Datadog
- Devops
- Linux
- AWS Cloud
- Incident Management
1 day ago
Summary:
This exciting project involves supporting, maintaining, and deploying a robust cloud platform for IoT applications. You will be part of a dedicated team working on the 24/7 operation and support of more than 80 Kubernetes clusters and 700 nodes hosted in AWS. You will play a key role in managing the cloud infrastructure and collaborating with both local and global teams.
Job Responsibilities:
- Support and maintain a robust cloud platform for IoT applications.
- Manage and operate Kubernetes clusters and nodes hosted in AWS.
- Collaborate with local and global teams to ensure seamless operation.
- Utilize Infrastructure as Code (IaC) tools such as Terraform and Gitlab.
- Handle ticket/service management using tools like ServiceNow.
- Monitor and ensure observability using tools like Grafana and Datadog.
Required Skills:
- 3 years of experience as a Cloud Engineer, DevOps, or in similar roles.
- Solid experience in the management and operation of Kubernetes (K8s).
- Proficiency in AWS, including key compute, networking, and storage services.
- Advanced experience in the administration and troubleshooting of Linux.
- Knowledge of and experience with Terraform and Gitlab.
- Competency in using service/ticket management tools, such as ServiceNow.
- Upper intermediate English proficiency.
- Experience with monitoring and observability tools like Grafana and Datadog.
Preferred Skills:
- Hands-on experience with AWS cloud infrastructure.
- Advanced Kubernetes administration and troubleshooting.
- Experience supporting 24/7 production environments.
Soft Skills:
- Strong communication and collaboration skills.
- Teamwork in global and multicultural environments.
- Problem-solving and analytical thinking.
- Proactive attitude and ownership.
- Ability to work under pressure in 24/7 production environments.
- Adaptability and willingness to learn.
- Strong troubleshooting and incident-management mindset.
- Ability to collaborate effectively with local and global teams.
- Good time management and prioritization.
- Customer-oriented mindset.
Education and Qualifications:
- Relevant degree or equivalent experience in a related field.
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Production Support Engineer (L2) · Aditi Consulting