ES
Production Support Engineer
Epsilon Solutions LTD
Location not stated
2 months ago
- Incident Response
- Azure
- Kubernetes
- Dynatrace
- Splunk
- Windows
- Linux
- Python
- SQL
- MongoDB
- Disaster Recovery
2 months ago
| Role Name: | Production Support Engineer |
| Location: | Toronto 4 days a week on site F2F interview required |
| JOB DESCRIPTION: | |
| Capgemini is looking for a Production support Engineer to work for the Commercial Line of Business. An ideal candidate should be the one that has experience as outlined below :- Below is the detailed Job Description: Monitoring and Alerting: Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users. Incident Response: Respond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service. Automation: Automate repetitive tasks and processes to improve efficiency and reduce manual effort. Infrastructure Management: Manage and maintain the underlying infrastructure, including servers, networks, and cloud resources. Capacity Planning: Plan for future capacity needs to ensure systems can handle anticipated workloads. Release Engineering: Develop and maintain processes for deploying software updates and releases. Collaboration: Work closely with developers, operations teams, and other stakeholders to ensure system reliability and availability. Documentation: Maintain clear and concise documentation of systems, processes, and procedures. Continuous Improvement: Identify areas for improvement and implement changes to enhance system reliability and performance. Skills and Qualifications: Cloud Platform (OCP) ● 8+ Years experience in production support handling Prod incidents. Excellent knowledge of OCP and Azure Services. Container Services (Kubernetes) is mandatory especially on Azure using CLI Monitoring tools ( Dynatrace ), Splunk Catchpoint Knowledge of Chaos Engineering. Operating System (Windows, Linux) Scripting (Shell Scripting, Python, Power Shell) Database (SQL database management, MongoDb) Disaster Recovery Planning. |
Production Support Engineer · Epsilon Solutions LTD