DL
Product Owner/Forward Deployment Engineer
Diverse Lynx India
Location not stated
3 months ago
- AI
- User Research
- Change Management
- AI/ML
- Python
- JavaScript
- AWS
- Azure
- GCP
- Agile
- Scrum
- Machine Learning
- CSPO
3 months ago
The Product Owner/Forward Deployment Engineer bridges product strategy and technical execution within Portfolio Services, owning the development and deployment of AI-powered solutions that transform how we deliver client value. This role combines product ownership, technical implementation, and client-facing deployment to ensure solutions are built right and adopted successfully.
Key Responsibilities
Product Ownership & Strategy
- Define and prioritize product roadmap for AI agents and automation tools within Portfolio Services, aligning with business objectives and client needs
- Develop user stories, acceptance criteria, and success metrics in collaboration with stakeholders
- Own the product backlog, balancing immediate business needs with long-term strategic goals
- Conduct user research and gather requirements from Portfolio Services teams and clients to inform product development
- Lead end-to-end deployment of AI solutions into live Portfolio Services environments
- Configure, customize, and integrate AI agents with existing systems and workflows
- Troubleshoot technical issues during implementation and provide hands-on problem resolution
- Build proof-of-concepts and MVPs to validate solution feasibility and business value
- Partner with Transaction Management, Lease Administration, and Consulting teams to understand pain points and solution requirements
- Train end-users on new AI tools and capabilities, ensuring successful adoption
- Gather feedback post-deployment and iterate solutions based on real-world performance
- Communicate progress, challenges, and outcomes to leadership and cross-functional teams
- Ensure AI solutions comply with governance frameworks, security standards, and ethical guidelines
- Document technical specifications, user guides, and deployment processes
- Monitor solution performance and implement improvements based on usage data and feedback
- Maintain quality standards throughout the development and deployment lifecycle
Technical Skills
- 10+ years of experience in product management, software engineering, or technical implementation roles
- Hands-on experience with AI/ML tools, automation platforms, or enterprise software deployment
- Proficiency in at least one programming language (Python, JavaScript, or similar)
- Understanding of APIs, system integrations, and data workflows
- Familiarity with cloud platforms (AWS, Azure, or Google Cloud)
- Understanding of commercial real estate operations, particularly Portfolio Services functions (Transaction Management, Lease Administration)
- Experience translating business requirements into technical solutions
- Ability to understand complex workflows and identify automation opportunities
- Strong grasp of change management principles and user adoption strategies
- Excellent communication skills with ability to engage technical and non-technical audiences
- Problem-solving mindset with hands-on, roll-up-your-sleeves approach
- Comfortable working in ambiguous, fast-paced environments
- Strong project management skills with ability to manage multiple priorities
- Collaborative team player who can also work independently
- Experience with Agile/Scrum methodologies and product management frameworks
- Background in real estate technology, PropTech, or enterprise SaaS solutions
- Familiarity with AI agents, LLMs, or generative AI applications
- Prior experience in client-facing or consulting roles
- Certifications in Product Management (CSPO, CPO) or relevant technical certifications
- AI solutions deployed successfully with measurable business impact (time savings, accuracy improvements, cost reduction)
- High user adoption rates and positive feedback from Portfolio Services teams
- Strong partnership with technology teams and business stakeholders
- Clear product roadmap aligned with strategic priorities
Product Owner/Forward Deployment Engineer · Diverse Lynx India