Product Manager III - TM Onboarding

Overview:

The Product Manager III – TM Onboarding is accountable for the strategic oversight and product management of TMNow, the application that supports the onboarding of Treasury Management products. TMNow is utilized by TM Sales, TM Implementation & Fulfillment, and Operations teams to initiate, configure, maintain, and service Treasury Management solutions for Commercial and Business Banking clients.

In this role, the Product Manager III focuses on the Order Initiation domain, partnering closely with Sales and business partner stakeholders to ensure the platform effectively supports critical user journeys, business objectives, and client needs while delivering a seamless and efficient user experience.

The Product Manager III collaborates extensively with vendor and technology partners to articulate business challenges, define user requirements, and develop a value-driven product roadmap aligned with organizational priorities. This individual is responsible for continuously evaluating vendor capabilities, industry trends, user feedback, and application performance to identify opportunities that enhance operational efficiency, accelerate time to revenue, optimize resource utilization, and improve overall business outcomes.

This end-to-end product management requires strong cross-functional leadership and partnership with Treasury Management Product Managers, Sales, Treasury Management Implementation & Fulfillment, and other key stakeholders to ensure the successful delivery of product enhancements that strengthen both the client experience and operational effectiveness.

Primary Responsibilities:

• Sets strategic direction for assigned product lines, and presents business plans to senior management and employees.  
• Responsible for sales and sales channel strategy.  
• Directly responsible for product pricing cost structure, as well as product risk.  Responsible for all product financials including revenue planning and product profitability.  
• Review new developments in company markets, evaluating and recommending new services or new products, or the modification of existing services or products.  Evaluate new product/services success; implement and manage changes in service or marketing strategy.
• Manage all aspects of new product implementation and existing product modification to include but not limited to the design and development of services, portfolio acquisition and process improvements; act in a liaison capacity with affected departments.
• Review new developments in company markets, evaluating and recommending new services or new products, or the modification of existing services or products.
• Establish marketing objectives; work with other Bank departments to develop effective programs to sell services/products.
• Evaluate new product/services success; recommend changes in service or marketing strategy.  Recommend product pricing, understanding the cost structure.
• Ensure product/services are marketable, profitable and comply with legal and regulatory requirements.
• Maintain an awareness of new trends and developments in marketing and company products and services.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required:

Bachelor’s degree

7 years’ proven marketing, product management, financial, operations and/or project management experience,

OR in lieu of a degree,

A combined minimum of 11 years’ higher education and/or work experience, including a minimum of 7 years

Proven marketing, product management, financial, operations and/or project management experience.

Experience Preferred:

Experience using Agile.

Experience with Treasury Management products.

Location