TM
Product Manager 2
Tailored Management
- 🇺🇸 United States
- Hybrid
- Manager or above
- 1 day ago
- $56.33 – $63.38 / hour
- AI
- Machine Learning
- Claude
- User Research
- Change Management
- Instructional Design
1 day ago
Location: Seattle, WA 98101 - Hybrid (4 days onsite, 1 day remote)
Duration: 06month contract (with possible extension)
Work Schedule: 40 hours per week, Monday–Friday, 8:00 AM–5:00 PM
Start Date: Targeting Nov 2026
Pay Rate: $56.33/hr - $63.38/hr on W2
Benefits: Medical, Dental, Vision.
Job Description:
Job Summary:
- Nordstrom is seeking an AI-forward Product Manager 2 to lead its AI Enablement Training Program. This role will partner with business stakeholders and end users to identify AI use cases, develop domain-specific training programs, and drive enterprise-wide adoption of generative AI tools, particularly Claude.
- The ideal candidate will combine product management expertise, hands-on generative AI experience, enterprise training and enablement capabilities, and strong communication skills. Experience with enterprise-scale software rollouts, mass communication, and driving adoption across large employee populations is essential.
- Lead the AI Enablement Training Program in collaboration with domain-specific program partners and business stakeholders.
- Conduct use case discovery sessions with program partners and end users, identifying and documenting high-priority AI use cases by job profile.
- Design domain-specific training curricula, learning modules, demonstrations, exercises, and reference guides.
- Develop train-the-trainer materials and coach program partners to deliver effective AI training.
- Deliver training sessions directly when program partner capacity is insufficient.
- Drive enterprise-scale software rollout, employee enablement, and adoption of AI tools.
- Develop and execute mass communication strategies to engage large employee populations and promote AI adoption.
- Communicate AI capabilities, use cases, and best practices to non-technical audiences.
- Identify domain-specific skill requirements and connector needs, coordinating requests with the AI Enablement Engineering team.
- Define success metrics with program partners, track training completion, and document measurable productivity improvements.
- Update training materials as Claude features and capabilities evolve.
- Ensure complete handover of training materials and documentation to program partners before the contract ends.
- Minimum 3 years of product management experience.
- Minimum 1 year of experience designing and delivering enterprise training or enablement programs for non-technical audiences.
- Claude certification and hands-on proficiency with Claude.
- Practical experience using generative AI tools in business workflows.
- Experience conducting user research interviews and translating findings into actionable requirements.
- Experience supporting enterprise-scale software rollouts and driving adoption across large user populations.
- Strong mass communication skills, including the ability to communicate effectively with large employee audiences.
- Experience presenting to director-level and VP-level stakeholders.
- Excellent stakeholder management, facilitation, and communication skills.
- Experience in retail or e-commerce across relevant business domains.
- Experience creating video-based or self-paced learning content.
- Experience working with a Learning Management System (LMS).
- Experience in enterprise change management, technology adoption, or employee enablement initiatives.
- A bachelor's degree in Mathematics, Statistics, Finance, Economics, or another quantitative field is preferred.
- Alternatively, a bachelor's degree in Business, Communications, Education, Instructional Design, or a related field is acceptable. Equivalent practical experience may also be considered.
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Product Manager 2 · Tailored Management