Product Management - Senior Product Manager

What are we building

We are building a full-stack AI Agentic Platform that powers customer, sales and internal workflows end-to-end. Core capabilities are including but not limited to:

• Multi-agent, multi-modal customer interactions

• Agents which can handle agent decision hubs

• Evaluation engines to score and diagnose interactions

• Generating insights from chat to improve SOP, Tools and Product Flow

• Fine-tuning & deployment pipelines

• Observability with agent telemetry systems

• Safety, governance, and cost optimization layer

We are looking for builders who have a passion for building great products and have demonstrated this through their projects in recent years. 

Competencies

• Create explainable workflows for multi-agent systems

• Design and operate evaluation systems for millions of conversations

• Fine-tuning of language models and its deployment workflows

• Architect low-latency pipelines for text/voice interactions

• Ensure safety, auditability, and compliance by design

• Partner with stakeholders including PM, Engineering, Design, Data Scientists, Ops, and Analysts to ship features across business lines

• Create standards for prompt design, prompt improvement, agent traits, and safety checks

• Build APIs, SDKs, and runtimes for agent execution

• Mentor juniors and contribute to platform-wide thought leadership

• Experience with multi-agent frameworks (AutoGen, LangGraph, Haystack, ReAct, Supervisor-Executor patterns)

• Background in LLM ops including training, data pipelines, GPU scheduling

• Experience with Voice & telephony integrations

• Knowledge of safety model design or compliance frameworks

• Experience building internal developer platforms or SDKs

• Product Management

• • You have built product(s) that are absolutely *loved* by its customers. If your product is loved by a hundred people, great, if loved by a few million, even better. 

• Engineering

• • You have strong opinions and can explain why you have those with an objective reason.

• Data Science

• • Your models have been deployed in real world applications and you can showcase the value to the company, business based on the work you have done

Soft Skills

• Able to demonstrate attention to detail in projects or products that you have built

• Expected to be able to explain your choices with reason

• We will seek people who can debate and discover the right way to solve a problem in a team environment.