Product Management Associate

Our Client, a Digital Infrastructure company, is looking for a Product Management Associate for their Remote location.
 
Responsibilities:

• Product delivery:
• Carries out assigned portions of complex, multi-workstream product programs, and performs regular product management tasks for the RTM Scale.
• Writes clear requirements, user stories and acceptance criteria; maintains a groomed backlog for the assigned area
• Partners with engineering and UX through planning, build and launch; unblocks day-to-day decisions and escalates the ones that need broader alignment
• Supports launch readiness across enablement, documentation, pricing inputs and go-to-market handoffs
• Partner journey mapping and diagnosis:
• Carry out assigned portions of complex, multi-workstream incubation programs and perform regular product management tasks for the RTM Incubation & Activation area under limited supervision.
• Own end-to-end partner journey maps for routes under incubation identify where and why journeys break, and what it would take to fix them.
• Apply UX thinking and structured diagnostic methods (including Lean Six Sigma where applicable) to surface experience gaps and friction across the partner journey.
• Create flow diagrams and journey maps that translate the partner experience into actionable artifacts for internal product, UX, and engineering teams.
• Voice of the partner and requirements:
• Act as the primary channel for partner feedback during incubation gather it systematically through pilots, interviews, and data, then synthesize it into prioritized problem statements and opportunities.
• Translate partner feedback into clear business requirements, functional requirements, and user stories with acceptance criteria; maintain a groomed backlog for the assigned area.
• Review functional designs and assess upstream and downstream impacts on the partner experience.
• Gather and document integration requirements for API-driven partner workflows; work with product and development teams to translate partner needs into integration specifications.
• Scale readiness and handoff:
• Define what "ready to scale" means for the routes you own and package the evidence behind each readiness call so a receiving team can act on it.
• Support structured handoffs to CRO, CDIO, and CPO teams and operational owners once a route is proven; confirm alignment holds post-transition.
• Keep process maps, journey flows, UX documentation, integration specs, and supporting materials current and handoff-ready.
• Discovery and analysis:
• Analyze adoption, funnel, and partner-feedback data to identify friction in incubated routes and recommend targeted fixes.
• Prepare initial analyses, findings, and recommendations for review by more experienced product professionals.
• Conduct pre- and post-implementation analysis to compare expected partner outcomes with actual results.
• Testing and validation:
• Plan, support, and execute user acceptance testing for process and platform changes, including API integrations.
• Document test outcomes, defects, and gaps; assess whether solutions meet business requirements and deliver the intended partner experience.
• Stakeholder management and collaboration:
• Build productive working relationships with external partners and cross-functional teams across sales, channel, operations, engineering, and UX.
• Consolidate partner and stakeholder feedback to surface trends and underlying business issues; communicate progress, risks, and recommendations clearly.
• Represent the assigned incubation area in working forums; escalate unresolved issues when additional support or decisions are required.

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Basic ability to work independently and manage oneÂs time.
• Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.
• Education/Experience:
• Bachelor's degree in business administration or a related field.
• PMI or PMP certification preferred.
• 0-2 years experience required.

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities