Product Expert | Investments Tribe @ING Bank

Mission

As a Product Expert in the Investments Tribe, you will manage and continuously develop investment products and services across their lifecycle. You will translate customer, business, market and regulatory needs into relevant product improvements, while supporting commercial performance, compliant delivery and improved customer experience. 

About the team

Expect a fast-paced, dynamic environment where priorities can move quickly, so staying focused, keeping an overview and remaining in control are key. You’ll be surrounded by enthusiastic, reliable people who support each other and enjoy building things together. We work closely with both local and global ING stakeholders to continuously improve our investment offering and to shape products and experiences that truly meet our clients’ needs.

Your day to day

• Manage and continuously develop investment products and services throughout their lifecycle, ensuring alignment with customer needs, business objectives and market developments. 
• Contribute to product plans and roadmaps, translating customer, business, market and regulatory needs into clear product developments or changes. 
• Coordinate and support the implementation of new products, features and process changes together with relevant stakeholders and delivery teams. 
• Analyze customer needs, expectations and pain points to improve products, services, customer journeys and supporting processes. 
• Collect and analyze customer, product, commercial and market information to identify trends, issues and opportunities and support product decisions. 
• Monitor market trends, competitors and external developments, assessing their impact on customer needs and competitive positioning. 
• Monitor product performance against business objectives and prepare analyses and business cases supporting profitability, growth and investment decisions. 
• Build effective relationships with internal and external stakeholders, gather feedback and facilitate alignment on product initiatives and changes. 
• Identify and assess financial and non-financial risks and ensure that developments comply with applicable laws, regulations, policies and internal procedures. 
• Plan, prioritize and coordinate product-related activities, supporting delivery within the agreed scope, quality standards and timelines. 

What you bring to the team

• At least 3 years of experience in product or service management and development, ideally within banking, financial services or investments.
• Strong business insight, commercial acumen and customer focus, with the ability to connect customer needs, market developments and business objectives and identify practical improvement opportunities.
• Analytical skills and a data-driven approach, including the ability to collect, prepare and interpret information and communicate insights clearly.
• Knowledge of business requirements analysis, process optimization and product or project delivery, combined with strong planning, prioritization and change-management skills.
• Understanding of relevant policies, procedures, laws and regulations, together with a sound risk-management mindset.
• Effective communication, collaboration and stakeholder-management skills, with the ability to build alignment, make sound decisions and challenge constructively.
• An innovation and continuous-improvement mindset, with familiarity with Agile ways of working.

What we offer

• Impactful work in a fun and collaborative environment.
• Open-concept offices designed for both team work and relaxation.
• Corporate events and social gatherings.
• Hybrid way of working with flexible working schedule and short week options.
• Monthly budget on Benefit platform.
• Extra annual leave days depending on the total length of working experience.
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications.
• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments.
• Context to make an impact through Sustainability and Corporate Social Responsibility projects.

Job Application Safety Reminder

We’re seeing an increase in fraudulent job offers. To protect yourself, please:

• Apply only via official ING platforms. ING uses Workday as its recruitment system.
• Verify the sender’s email — it should only come from@ing.com or@myworkday.com.
• Know that ING will never request payments or banking details during the recruitment process.

How to Apply

Click“Apply” on our careers site and submit your application through Workday. We’re excited to meet you!

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 2 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!