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Product Delivery Manager III – Research & Discovery
Veracity Software Inc
- 🇨🇦 Canada
- On-site
- Manager or above
- 9 months ago
9 months ago
Position Type: 1 Contractor – Hybrid
Location: Rosemead, CA 91770
Duration: 12 Months
The Product Delivery Manager III – Research & Discovery is responsible for turning ambiguous business needs into clear, validated, and estimate-ready problem definitions. This is a hands-on discovery and research role, focused on customer insights, journey mapping, and early-stage prototyping—not a delivery or people-management role. The position is hybrid, with onsite days Tuesday and Wednesday at Rosemead, CA.
Key Responsibilities
Strategic Discovery & Problem Framing
- Convert vague business problems into fully defined opportunities with customer, business, and regulatory context.
- Produce "shovel-ready” Discovery Packets for IT estimation, capital requests, and strategic prioritization.
- Collaborate with Senior Manager of Product to create ROI models when needed.
- Translate scattered backlog into strategic themes.
- Lead customer research: interviews, usability tests, concept validation, and prototype feedback.
- Leverage call center data, QM analytics, and operational insights to validate root causes.
- Identify regulatory constraints affecting solution space in partnership with Senior Manager of Product.
- Produce product service blueprints, journey maps, business rule definitions, and low-fidelity prototypes.
- Align with Domain PMs to understand end-to-end journey impacts and constraints early.
- Define MVP boundaries with Domain PMs to ensure IT estimates are realistic and validated.
- Ensure all discovery artifacts are complete before transitioning work to estimation or execution.
- 5+ years in Discovery, UX Research, Product Strategy, or Service Design.
- Strong skills in blueprinting, journey mapping, and early-stage prototyping.
- Ability to translate user needs and operational insights into business value.
- Strong synthesis, facilitation, and problem-solving capabilities.
- Experience in large, complex, and regulated enterprises.
- Discovery & UX Research
- Product Strategy
- Service Design
- Blueprinting
- Early-Stage Prototyping
- Customer Journey Mapping
Recruiter Submission Template –
Full Name:
Highest Degree & Field / University:
Years of Experience in Discovery, UX Research, Product Strategy, or Service Design:
Experience Leading Discovery & Research Initiatives? (Yes/No – Details):
Experience with Blueprinting, Journey Mapping, and Early-Stage Prototyping? (Yes/No – Tools Used):
Experience Translating User Needs into Business Value? (Yes/No – Examples):
Experience with Regulatory or Enterprise Environments? (Yes/No – Details):
Ability to work Hybrid (Onsite Tues/Wed) in Rosemead, CA? (Yes/No):
Full Address (Street, City, State, Zip):
Contact Number:
Email ID:
LinkedIn Profile:
Work Authorization (US Citizen / GC / H1B / Other):
Expected Hourly Rate on W2:
Notice Period:
Interview Availability:
Are you willing to work hybrid onsite as required in Rosemead, CA? (Yes/No):
Product Delivery Manager III – Research & Discovery · Veracity Software Inc