Procurement Operations Analyst

• Responsible for managing end-user hardware procurement operations across 30+ countries, ensuring timely order processing, vendor coordination, delivery management, invoice reconciliation, and stakeholder communication.
• The role requires working closely with suppliers, end users, Finance, and Procurement teams to support global hardware procurement and resolve operational challenges.

• Manage end-user hardware procurement requests throughServiceNow andCoupa.
• Process requisitions, purchase orders, and order fulfilment activities for laptops, peripherals, and related hardware.
• Manage daily incoming ServiceNow tickets, provide timely status updates, and ensure closure of requests within agreed SLA timelines.
• Maintain accurate ticket documentation and update ServiceNow records for end-user visibility and tracking.
• Coordinate with vendors to obtain quotes, place orders, track deliveries, and resolve procurement issues.
• Manage procurement requirements across30+ countries, including support for complex regions such as LATAM.
• Proactively resolve procurement blockers, delivery delays, account holds, and invoice-related issues.
• Perform Goods Receipt (GRN) activities and manage invoice reconciliation in coordination with Finance and suppliers.
• Support supplier onboarding activities and identify sourcing solutions for countries with limited supplier coverage.
• Act as the primary point of contact for end users regarding order status, delivery updates, and issue resolution.
• Prepare and maintain operational reports, including procurement productivity, open orders, GRNs, invoice status, and ticket metrics.

• Exp: 5 - 8 years

• 2–4 years of experience in Procurement Operations, Supply Chain, Order Management, P2P processes.
• Hands-on experience withServiceNow andCoupa.
• Knowledge of purchase order management, invoice reconciliation, and vendor coordination.
• Strong stakeholder management and communication skills.
• Ability to manage multiple requests and priorities in a global environment.

How to Apply:Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visitJobs In India – VARITE.

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