Processor

Processor

Position Summary

Colorado Network Staffing (CNS) is seeking a detail-oriented Processor to support a local school district. This position provides technical and administrative support for employee leave of absence and workplace accommodation processes, ensuring accurate documentation, timely communication, and compliance with applicable laws, district policies, and collective bargaining agreements.

Processor will coordinate employee leave requests under the Family and Medical Leave Act (FMLA), applicable Colorado state leave programs, and collective bargaining agreements. The position will also provide administrative support for Americans with Disabilities Act (ADA) accommodation requests, including coordination of the interactive process, documentation management, and communication with employees, supervisors, and Human Resources personnel.

This role requires strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple employee cases with established deadlines. Experience in human resources administration, leave management, or disability case management is required. Previous experience within a K–12 school district or unionized environment is preferred.

Essential Functions

Leave of Absence Administration

• Process employee leave of absence requests under FMLA, applicable state leave programs, and collective bargaining agreements in accordance with established procedures.

• Review leave requests, medical certifications, and supporting documentation for completeness and accuracy.

• Notify employees of missing information, required documentation, and applicable submission deadlines.

• Prepare and distribute required notices, forms, and correspondence using approved templates and established timelines.

• Track employee leave eligibility, certification deadlines, leave duration, and required recertifications.

• Monitor active leave cases to ensure timely processing and compliance with applicable statutory and district requirements.

• Maintain regular communication with employees and supervisors regarding leave status, documentation requirements, and next steps.

• Coordinate return-to-work documentation, including fitness-for-duty certifications, and update applicable HR systems.

ADA Accommodation Support

• Initiate and track documentation associated with employee accommodation requests under the Americans with Disabilities Act (ADA).

• Provide administrative support for the ADA interactive process by coordinating required information and communication between stakeholders.

• Review accommodation documentation for completeness and identify missing or outstanding information.

• Schedule meetings and facilitate communication between employees, supervisors, Human Resources, and other appropriate personnel.

• Maintain accurate records of accommodation requests, supporting documentation, timelines, and case status.

• Monitor outstanding accommodation-related actions and provide timely follow-up.

• Refer complex accommodation questions, compliance concerns, or policy interpretations to appropriate HR or Equal Employment Opportunity (EEO) personnel.

HR Records & Case Management

• Maintain accurate, organized, and confidential employee leave and accommodation records.

• Enter, update, and track case information within designated Human Resources Information Systems (HRIS), databases, and spreadsheets.

• Monitor case status, key dates, deadlines, required actions, and supporting documentation.

• Ensure employee medical and personnel information is maintained in accordance with confidentiality requirements and established procedures.

• Review records for completeness, accuracy, and consistency.

• Maintain appropriate documentation to support compliance, reporting, and internal recordkeeping requirements.

• Identify discrepancies or incomplete records and coordinate necessary corrections.

Payroll & Benefits Coordination

• Coordinate leave-related recordkeeping with Payroll to support accurate employee pay and benefits administration.

• Communicate relevant leave status updates and approved information to appropriate payroll and benefits personnel.

• Assist with tracking leave dates and employee status changes that may affect payroll or benefits processing.

• Review applicable documentation and coordinate corrections when discrepancies are identified.

• Support timely communication between Human Resources, Payroll, Benefits, employees, and supervisors.

Employee Communication & Administrative Support

• Respond to routine employee and supervisor inquiries regarding leave of absence and accommodation procedures.

• Provide clear guidance regarding documentation requirements, established processes, deadlines, and available resources.

• Maintain professional, respectful, and confidential communication with employees throughout the leave and accommodation process.

• Assist employees and supervisors in understanding required forms, notices, and procedural next steps.

• Refer complex leave, accommodation, or policy interpretation questions to appropriate HR personnel.

• Coordinate meetings, correspondence, and follow-up communications with internal stakeholders.

• Provide general administrative support to the Human Resources Department as needed.

Training, Compliance & Process Support

• Assist with training sessions and informational meetings related to employee leave and accommodation procedures.

• Support development and maintenance of employee guidance materials, forms, templates, and process documentation.

• Follow established district procedures and applicable federal and state leave requirements.

• Assist with maintaining consistent administrative practices across leave and accommodation processes.

• Identify opportunities to improve documentation, tracking, communication, and administrative efficiency.

• Collaborate with HR team members to support accurate and timely employee services.

Qualifications

Qualifications

Required Qualifications

• High school diploma or GED.

• Minimum of three (3) years of disability and leave of absence case management experience, including administration of FMLA and ADA processes; or three (3) years of human resources administration experience.

• Working knowledge of FMLA, applicable state leave programs, and basic ADA accommodation processes.

• Knowledge of HR recordkeeping practices and confidentiality requirements involving medical and personnel information.

• Ability to review employee documentation for completeness and accuracy.

• Strong organizational skills and the ability to manage multiple cases with strict deadlines.

• Experience maintaining accurate records using HR systems, databases, or spreadsheets.

• Strong written and verbal communication skills.

• Ability to communicate professionally and effectively with employees, supervisors, and HR personnel.

• Strong attention to detail and accuracy.

• Ability to follow established procedures and apply them consistently.

• Ability to maintain strict confidentiality of sensitive employee information.

• Ability to recognize complex issues and refer them to appropriate HR personnel.

• Strong time-management, problem-solving, and administrative skills.

Preferred Qualifications

• Associate's or bachelor's degree in Human Resources, Business Administration, or a related field.

• Professional in Human Resources (PHR) or SHRM certification.

• Previous experience working within a K–12 public school district.

• Experience supporting HR operations in a unionized environment.

• Familiarity with leave provisions contained within collective bargaining agreements.

• Experience administering multiple types of employee leave programs.

• Experience coordinating employee accommodation requests and supporting ADA interactive processes.

• Experience working with HRIS platforms, leave management systems, or employee case-tracking software.

• Experience coordinating with Payroll and Benefits departments.

• Experience providing employee guidance, HR administrative support, or process-related training.

Key Competencies

• FMLA Administration

• ADA Accommodation Support

• Leave of Absence Processing

• Disability Case Management

• HR Administration

• Employee Records Management

• Confidentiality & Data Protection

• HRIS & Database Management

• Payroll & Benefits Coordination

• Collective Bargaining Agreement Awareness

• Regulatory Compliance

• Documentation Review

• Case Tracking & Deadline Management

• Employee Communication

• Attention to Detail

• Problem Solving

• Time Management & Organization

• Customer Service

• Cross-Functional Collaboration

Work Environment

This position operates primarily within a professional office environment supporting the Human Resources Department of a public school district.

The Leaves & ADA Processor will regularly interact with employees, supervisors, Human Resources personnel, Payroll, Benefits, and other district stakeholders.

The position requires frequent computer use, confidential employee record management, administrative processing, and communication regarding sensitive personnel and medical information.

The employee must be comfortable managing multiple priorities and maintaining accuracy in a deadline-driven environment.

Physical Demands

This position primarily involves office and computer-based work. Essential physical requirements may include:

• Sitting or standing for extended periods.

• Operating computers, keyboards, and standard office equipment.

• Performing tasks requiring manual dexterity.

• Reviewing documents and computer screens with visual accuracy, with or without corrective lenses.

• Moving safely throughout a typical office environment.

• Communicating clearly and effectively with employees, supervisors, and other stakeholders.

• Listening attentively and accurately conveying information.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type / Expected Hours of Work

This is a full-time, non-exempt position supporting the Human Resources Department at a local school district.

Specific working hours and scheduling requirements will be determined by the client and applicable department needs.

Work Authorization / Background Requirements

• Must be authorized to work in the United States.

• Must meet applicable client and school district employment requirements.

• Must successfully complete required pre-employment background screening and fingerprinting.

• Must comply with applicable school district policies regarding employee confidentiality, personnel records, and access to sensitive information.

• Colorado residency may be required in accordance with client employment policies.

Equal Employment Opportunity Statement

Colorado Network Staffing (CNS) provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state, or local law.

CNS complies with applicable federal, state, and local nondiscrimination requirements governing recruiting, hiring, placement, promotion, termination, compensation, training, and other terms and conditions of employment.

Other Duties

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with the position. Duties, responsibilities, and activities may change based on contract requirements, project conditions, and client needs.