B
Process Loss Manager
Boots
- 🇬🇧 United Kingdom
- On-site
- Manager or above
- 1 day ago
- Lean
- Equity
1 day ago
Not enough detail in this posting to match
Job Description
Contract:Full-Time, PermanentLocation:Nottingham (Support Office)
Closing date:27/10/26
Recruitment Partner:Daniel White, Daniel.White1@boots.com
Are you ready to make a real difference? Join Boots as a Process Loss Manager in our Central Operations team based in Nottingham, Beeston. Here at Boots, we believe in building a brilliant environment for our people, empowering you to deliver care, confidence, and connection to our customers and colleagues every day.
As a Process Loss Manager, you'll play a key role within the Retail Operations & Loss team, leading strategic initiatives that reduce loss across our end-to-end supply chain and retail operations. Reporting to the Head of Retail Operations & Loss, you'll work closely with colleagues across Retail Operations, Supply Chain, Commercial and Finance to identify opportunities, improve controls and deliver measurable business benefits.
This is an excellent opportunity for someone who enjoys working across multiple business functions, using data and insight to drive change and improve business performance.
What you’ll be doing
- Leading projects that reduce warehouse, operational and process-driven losses across the business.
- Reviewing product protection and tagging strategies to improve effectiveness while maintaining a great customer and colleague experience.
- Identifying opportunities to strengthen store and warehouse processes and controls, reducing loss, waste and compliance risks.
- Developing business cases and recommendations to support investment in loss reducing initiatives.
- Analysing data and trends to identify root causes of loss and prioritise improvement activities.
- Reviewing returns processes to improve accuracy, strengthen controls and reduce financial risk.
- Overseeing governance and loss prevention controls within Support Office Staff shops.
- Working with operational teams to deliver sustainable improvements and measurable financial savings.
What you’ll need to have (our must-haves)
- Experience working in Retail Loss, Supply Chain or Store Operations.
- Experience leading projects and delivering measurable business improvements.
- Strong analytical skills, with the ability to use data to identify problems, trends and opportunities.
- Experience turning insight into practical solutions that reduce loss and improve performance.
- Strong stakeholder management skills, with the ability to work effectively across different teams and functions.
- Good commercial awareness and an understanding of how operational decisions impact business performance.
- Experience managing multiple projects and priorities at the same time.
- Strong communication and presentation skills, with the ability to explain ideas clearly and influence others.
- A track record of delivering results and driving sustainable process improvements
It would be great if you also have
- Experience working in stores, warehouse, distribution or wider supply chain operations.
- Knowledge of stock management, inventory control or product protection systems.
- Experience using continuous improvement methods such as Lean or Six Siga.
- Experience delivering large-scale business change or operational improvement projects.
- Experience reviewing processes and implementing controls that improve compliance and reduce loss.
- Knowledge of tagging technologies, product protection solutions or return management processes.
Where your brilliance can take you
At Boots, we are committed to your growth and development. You’ll have access to various career development routes, enabling you to shape your future and achieve your professional goals.
Rewards designed for you
- Boots Retirement Savings Plan
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon. Be brilliant with Boots.
- Level: Level 5
- Business area: Support Office
- Function: Customer Support Centre, Retail & Central Operations
- Keywords: Process, Loss, Manager
- Hours per week: 37.5
- Latitude,longitude 1: 52.927182,-1.183948
- Office use only: No
- Airport: No
- No7 Careers: No
- Company: Non Stores
- Division: Non Stores
- Should this vacancy be excluded from being posted onto the Boots.jobs career site?: No
- Area: East Midlands (non stores)
- Job Code: FEP Manager
- Store: Nottingham Support Office
- Req Posted Date: 13-Oct-2026
Process Loss Manager · Boots