Process Analyst

Day-to-Day:

• Be a catalyst and enabler across business value streams to drive teams toward clarity in terms of the business problem and the solution needed
• Work with wide community of stakeholders including business owners, users, product owners, business analysts, project managers, architects to create business problem definition, solution, and delivery plan
• Work with delivery team and others to ensure intended solution is delivered according to users’ expectation
• Juggle competing priorities across different business value streams as well as business, technology and delivery teams

• Process and business analysis, including business modeling, business process mapping, business capability mapping, solution architecture, information architecture including data mapping
• Customer value centricity with focus on benefits, costs/ CBA and viability of proposed solution
• Modeling notations: BPMN, UML, DFD, ERD, and others
• Communication, presentation, documentation for consumption at executive and operational level
• Industry methodologies, standards, best practices, certifications – nice to have more than one: Lean Six Sigma, Design Thinking, TOGAF, SAFe, Scrum, Agile, PMP, CBAP, LIMRA LDEx, OOAD.

• Insurance/ financial services industry experience, ideally in group/ workplace benefits solutions space
• 5 years’ relevant experience in transformation initiatives

• Bachelor’s degree in computer science or related discipline required
• Relevant certifications preferred

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”