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IL

Problem Resolution Coordinator

ICONMA, LLC
🇺🇸 United States
On-site
2 weeks ago
$20 – $23 / hour
  • medical terminology
  • Excel

Not enough detail in this posting to match

Our Client, a Medical Research company, is looking for a Problem Resolution Coordinator for their Lenexa, KS location.
 
Responsibilities:
  • Review Test in Question orders from physicians
  • Handles specimens for retrieval, banking, add-ons, pending lists
  • Data analysis
  • Researches, responds, records and submits additional errors regarding department quality to the department supervisor or manager as needed
  • Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources (e.g. specimen logs, work lists, management reports, laboratory information systems, front-end automation, testing instrumentation, etc.)
 
Requirements:
  • Associates degree required, BS preferred
  • Work Experience:
  • Medical background preferred which includes medical terminology applicable to a clinical laboratory
  • Previous data/analytics experience
  • Physical and Mental Requirements:
  • Able to sit or stand for long periods
  • Works in a biohazard environment, practicing good safety habits
  • Handles multiple tasks and works in a fast paced, production environment
  • Other:
  • PC skills in Excel and Word applications with ability to extract and analyze data
  • Maintains composure while working under pressure
  • Reflects good judgment at all times when determining what action to take when resolving problems
  • Adheres to client core values, safety and compliance policies and procedures
  • Demonstrates strong interpersonal skills that foster a positive environment
  • Demonstrates flexibility and be able to change.
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities

Problem Resolution Coordinator · ICONMA, LLC

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