Not scoredNo CV on file. Upload one and this job gets a score out of 100.Upload CV
## About FeriworFeriwor is building practical, high-impact solutions for customers and teams in Nigeria and beyond. We value ownership, clear communication, and continuous learning—and we’re looking for a versatile professional (“Pro”) who can help us execute quickly and raise the bar across day-to-day operations.## Role SummaryAs a Pro at Feriwor (0–5 years experience), you’ll be a key contributor supporting cross-functional work—helping projects move from idea to execution. This role is ideal for someone adaptable, organized, and eager to learn, with the ability to take initiative and deliver high-quality outcomes in a fast-paced environment.## Key Responsibilities* Support planning and execution of team initiatives, ensuring tasks are tracked and delivered on time* Coordinate with internal stakeholders to gather requirements, clarify priorities, and unblock progress* Create and maintain documentation, reports, and simple process guides to improve team efficiency* Assist with customer or partner communications as needed, ensuring timely and professional follow-up* Identify operational gaps and propose practical improvements to workflows and tools* Handle ad-hoc tasks that support business goals, with a focus on accuracy and reliability## What Success Looks Like* Projects and tasks are delivered on schedule with minimal rework* Stakeholders have clear visibility into progress, risks, and next steps* Processes become simpler and more consistent over time due to your improvements* You demonstrate ownership: you spot issues early and propose solutions* You build trust through dependable execution and clear communication## Required Qualifications* 0–5 years of relevant experience (operations, project support, admin coordination, customer support, or similar)* Strong written and verbal communication skills* Excellent organization and time-management skills; able to manage multiple priorities* Comfortable working with common productivity tools (Google Workspace or Microsoft Office)* High attention to detail and a strong sense of accountability* Based in Lagos, Nigeria (or able to work from Lagos as required)## Preferred Qualifications* Experience supporting cross-functional projects or coordinating stakeholders* Basic data skills (spreadsheets, simple reporting, dashboards)* Familiarity with tools like Notion, Trello, Asana, Jira, Slack, or similar* Customer-facing experience and strong service mindset* Ability to learn new tools and processes quickly## Work LocationLagos, Nigeria## Why This Role at Feriwor* Broad exposure to different parts of the business and opportunities to grow your skill set* A collaborative environment that values initiative and practical problem-solving* Meaningful work with real impact on customers and internal teams
