Principal Engineer – Conversational AI

As a Principal Software Engineer, you will:

• Create a technical vision to meet short- and longer-term business needs.
• Ensure the long-term quality of the design and code of our software systems.
• Oversee the creation and own critical software components.
• Lead hands-on, perform design and code and reviews.
• Help deploy and maintain large scale software in Production, ensure operational excellence.
• Possess expert knowledge in performance, scalability, distributed architecture, and engineering best practices.
• Help translate business requirements into software system in an Agile environment.
• Serve as technical lead on the most demanding, cross-functional projects.
• Advise leadership on technical decisions, strong communications skills required.
• Help the career development of other team members, mentor individuals on advanced technical issues, help managers grow their teams.

Required Qualifications:

• 10+ years of experience with designing and building software engineering solutions in cloud environments.
• 10+ years of experience in one or more modern languages, such as Python, Java, C#, JavaScript, SQL, etc.
• 10+ years of experience with APIs, microservices, and modern software patterns
• 5+ year(s) of soliciting complex requirements and managing relationships with key stakeholders
• Strong understanding of conversational AI technologies (e.g., chatbots, voice assistants, LLMs, STT/TTS, NLU/NLP engines).

Preferred Qualifications:

• Strong communication skills, capable of effectively articulating technical and strategic concepts to multiple stakeholders.
• Hands-on experience with Large Language Models (LLM) and their practical applications in conversational AI.
• Experience developing and supporting voice and text chatbots.
• Advanced degree (Master or PhD) in Computer Science, Engineering, AI, or a related field.