Principal Consultant | Infra_ToolAdministration-ITSM | ServiceNow

IMCS Group Inc

🇺🇸 United States

On-site

Staff / Principal

1 month ago

ServiceNow
AI
RAG
CAD
Agile
Devops

1 month ago

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Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job Title: Principal Consultant | Infra_ToolAdministration-ITSM | ServiceNow
Work Location: Santa Clara, CA 95051
Vendor Rate: ***/hr
Contract duration: 6months
Target Start Date: 24 Aug 2026

Job Details:

Must Have Skills

Develop and configure ServiceNow applications, workflows, and integrations for AI Control Tower.
Build AI services leveraging RAG, LLMs, AI Agents, and ServiceNow AI capabilities.
Implement AI governance, observability, monitoring, and security controls.

Nice to have skills

Preferred Certifications ServiceNow CSA, CAD, AIGenAI Certifications.
Develop dashboards and reporting for AI operations and compliance.

Detailed Job Description

Develop and configure ServiceNow applications, workflows, and integrations for AI Control Tower.Build AI services leveraging RAG, LLMs, AI Agents, and ServiceNow AI capabilities.Implement AI governance, observability, monitoring, and security controls.Develop dashboards and reporting for AI operations and compliance.Identify platformproduct gaps and provide feedback to product engineering teams.Integrate ServiceNow with enterprise AI platforms and external systems.Follow Agile, DevOps, and Servi

Minimum years of experience

5

Top 3 responsibilities you would expect the Subcon to shoulder and execute

Develop dashboards and reporting for AI operations and compliance.
Identify platformproduct gaps and provide feedback to product engineering teams.

Custom Fields:
Name: Intake Call Requested
Value: true

Name: Intake Call Completed
Value: true

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Principal Consultant | Infra_ToolAdministration-ITSM | ServiceNow · IMCS Group Inc

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