Price File Assistant - 25HRS/WK - AVAILABILITY REQUIRED 5AM TO 2PM

Job Title:Pricefile Assistant
Department:Operations
Job Region:Oregon / SW Washington
Reports-To: Pricefile Manager
Exemption Status (typically):Non-Exempt
Requirements:As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business.  Must complete and maintain any required food and work safety trainings/certifications.

About the role:Assists Price File Manager in the production and maintenance of store pricing and signage.  Provides exceptional customer service and contributes to a positive and collaborative team environment.

General Requirements:

• Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
• Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture.Responds to feedback in order to improve performance.
• Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
• Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
• Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.

Position Responsibilities:

• Creates and hangs shelf signs and tags for all departments, including UPC, PLU, special pricing, price changes, and add/drops.
• Maintains awareness of and partners with Price File Manager to plan for signage needs for weekly ads, promotions, events and holidays.
• Maintains accurate pricing and signage that meet merchandising standards.
• Responds to technical issues leveraging knowledge, experience and resources.
• Troubleshoots or seeks solutions to programming, pricing and signage issues.
• Maintains good working relationships with store staff, marketing and merchandising teams, computer/register support and vendors.
• Works collaboratively with other departments in the store to meet store merchandising standards.
• Maintains the organization and cleanliness of the price file work areas.
• Handles damaged and spoiled product according to company policy.
• Understands and complies with specific shift guidelines, tasks and responsibilities.
• Demonstrates familiarity with products throughout store with willingness to continue learning.
• Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.

• Tools and Equipment Used (not all inclusive):This position may be required to use the following tools and equipment: baler, hand truck, POS, industrial kitchen equipment (i.e. blast chiller, grill, knives/blades, oven, grills, scales, etc.), basic housekeeping / janitorial and standard office equipment.

• This position works at a *lightlevel. Requiredfrequently and up to continuously to be on feet with a mix of standing and walking throughout shift. Sitting seldom required. Up tooccasionally, dependent on location, required to climb stairs, step stool and /or ladders.

• Frequently required to use hands and wrists for grabbing, twisting and pulling.
• Performs other tasks and duties as assigned.

*Lightmeans the worker has the ability to occasionally (1 – 33%) lift 20 pounds and can frequently (34 – 66%) lift or carry objects weighing up to 10 pounds. 

 What you Bring as a Candidate:

• Previous customer service, food service, retail or grocery experience preferred.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Prior graphic design, file maintenance or sign-making experience preferred.
• Skills to work with a high degree of accuracy.

• Skills to read, understand and follow through on verbal and written instructions.
• Basic math and computation skills required.
• Intermediate proficiency with MS Office with ability to learn new software and technology. Working knowledge with POS, inventory or other retail specific software preferred.

Physical and Environmental Work Space: Work occurs in a grocery store environment which includes surfaces that can be wet and slippery, depending on location may have stairs or elevators, moderate noise level, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to certain allergens and / or chemicals. In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will offer reasonable accommodations to qualified applicants and employees with disabilities.

This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements, but constitutes a general definition of the position's scope and function within our company. New Seasons Market reserves the right toamend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.