Presales Associate

ParallelDots builds AI and computer vision products that help the world's largest consumer goods brands win at the shelf. Our flagship product, ShelfWatch, turns store photos into real-time retail execution insights: on-shelf availability, share of shelf, planogram compliance, pricing and promotion checks. ShelfWatch is used by enterprise CPG companies across markets in the Americas, Europe, Africa and Asia. We are headquartered in the US, with product, data science and delivery teams in India.

About the role

Run product demos for incoming leads, prepare relevant demo data and environments, and maintain a reliable library of case studies and sales collateral. Work closely with the Senior Pre-Sales Consultant to support enterprise opportunities and grow into ownership of more complex deals.

What you will do

Demos and prospect support

• Run demos for inbound and outbound leads, adapting the flow to each prospect’s industry, region and use case.
• Prepare relevant SKUs, categories, store images, dashboards and demo environments before each call.
• Support enterprise demos, POCs and RFP responses led by the Senior Pre-Sales Consultant.
• Capture discovery notes, customer questions and next steps in the CRM after each call.

Product alignment

• Coordinate with product to stay current on new releases and features.
• Test new features in demo environments before using them on customer calls.

Sales enablement

• Create and refresh decks, one-pagers, demo videos, FAQs and product sheets.
• Maintain a searchable, well-organized case study and collateral library for sales.
• Learn the major ParallelDots projects and identify relevant case studies for each prospect.

Cross-functional collaboration

• Work with product, customer success, data science, sales and marketing to collect results, images and customer stories.
• Draft case studies, RFP answers and solution documents for review.

What you bring

• Approximately 2 years in customer-facing B2B technology: pre-sales, solutions, product support, implementation or business analysis.
• Ability to understand customer use cases and tailor product demos.
• Excellent spoken and written English.
• Familiarity with pre-sales practices or strong motivation to learn quickly.
• Proactive follow-up, communication and ownership.
• Strong PowerPoint or Google Slides skills and comfort with data and dashboards.
• Curiosity about AI and computer vision, and ability to explain technical ideas simply.

Nice to have

• Exposure to CPG, FMCG, retail or field sales operations.
• Experience with Salesforce or another CRM.
• Basic video editing or design skills using Canva, Loom or similar tools.
• Engineering or MBA background.