Pre Sales Manager

Presales Manager – GreyLabs AI

Location: Bangalore / Mumbai
Experience: 6–10 years
Function: Presales / Solutions Consulting
Industry: BFSI / Enterprise SaaS / AI

About GreyLabs AI

GreyLabs AI is building the future ofAgentic Voice AI for BFSI. Our AI agents help banks, NBFCs, fintechs and insurers automate customer conversations across sales, collections, service and other high-volume use cases.

Our platform combinesVoice AI Agents and Voice Analytics to help enterprises improve customer experience, drive operational efficiency and reduce costs.

We are looking for aPresales Manager who can work closely with our Sales and Delivery teams to translate complex customer problems into compelling AI-led solutions.

What You'll Do

• Own thepresales lifecycle from discovery and solutioning to proposal, demo, POC and handover to Delivery.

• Partner closely with Sales teams to understand customer business problems and buildsolution-led pitches.

• Conduct discovery sessions with senior stakeholders across banks, NBFCs, fintechs and insurers.

• Design solutions usingVoice AI / Conversational AI / Agentic AI for use cases such as collections, customer service, sales and verification.

• Create and deliver compellingproduct demonstrations, solution presentations and POCs tailored to customer requirements.

• Translate business requirements into solution architecture, workflows, conversational journeys and implementation requirements.

• Work with Product, Engineering and Delivery teams to assesstechnical feasibility, integrations and effort estimates.

• Build proposals, RFP/RFI responses, solution documents, architecture diagrams and commercial inputs.

• Lead customer workshops and help customers understand thebusiness impact and ROI of AI-led automation.

• Support Sales in handling technical and solution-related objections and progressing enterprise deals.

• Ensure a smooth transition from presales to implementation by creating clear solution documentation and success criteria.

• Build reusabledemo assets, solution templates, use-case playbooks and industry-specific propositions.

What We're Looking For

• 6–10 years of experience inPresales, Solutions Consulting, Solution Architecture or Enterprise SaaS.

• Strong experience working withBFSI clients and understanding their business processes.

• Experience inConversational AI, Voice AI, Contact Centre, CCaaS, SaaS or automation will be strongly preferred.

• Strong understanding of enterprise technology, APIs, integrations and solution design.

• Ability to translate ambiguous business problems intoclear, scalable technology solutions.

• Excellent presentation, storytelling and stakeholder-management skills.

• Comfortable interacting withCXOs, business heads, technology leaders and operations teams.

• Strong commercial orientation — able to connect technology solutions tobusiness outcomes, ROI and customer value.

• Ability to work in a fast-paced startup environment and take ownership fromproblem discovery to deal closure.

• Strong hands-on ability with AI tools andAI prompting is a plus.

What Success Looks Like

• Higher conversion of qualified opportunities through strong solutioning and POCs.

• Faster turnaround on proposals, demos and RFPs.

• Stronger enterprise customer engagement during the sales cycle.

• Clear, technically feasible solutions that can be successfully implemented by Delivery.

• Creation of scalable presales assets and repeatable solution playbooks.

• Strong contribution tonew logo acquisition and revenue growth.

Why GreyLabs AI?

• Work at the intersection ofAI, Voice and BFSI.

• Solve real, high-impact enterprise problems using Agentic AI.

• Work directly with senior leaders and enterprise customers.

• Build solutions in a rapidly scaling AI startup environment.

• Opportunity to shape how enterprises adoptVoice AI at scale.