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Post Sales Support Specialist for ELECTRIFICATION
Abb
- 🇲🇽 Mexico
- On-site
- 1 day ago
- ABB
1 day ago
Not enough detail in this posting to match
AtABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
EL Sales Support Manager - Pre-Sales__
Your role and responsibilitiesIn this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is:hybrid
This role is contributing to theelectrification inAmericas
You will be mainly accountable for:
- Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
- Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
- Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
- Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
- You are engaged in working withSales force, Engineering Systems & SAPand in theelectrification sector
- Ability to demonstrate your experience in customer support /service. You have+2 years of experience incustomer service & electrification sector
- You are passionate about problem solving aroundhigh skilled teams
- Degree in engineeringor related
- You are at ease communicating inEnglish
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visithttps://www.abb.com to learn more about the impact of our solutions across the globe.
Post Sales Support Specialist for ELECTRIFICATION · Abb