DS
Platform Support Engineer
Damco Solutions Inc
🇺🇸 United States
On-site
11 months ago
- Windows Server
- Active Directory
- DNS
- DHCP
- RabbitMQ
- Windows
- Devops
- PowerShell
- CI/CD
- Azure
- AWS
11 months ago
Role: Platform Support Engineer
Responsibilities:
- Develop, Administer, and support the OutSystems platform –Automation, deployments, performance tuning, monitoring, and troubleshooting.
- Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems.
- Administer and monitor RabbitMQ clusters, queues, and ensure message integrity and high availability.
- Perform patch management, system updates, and vulnerability remediation.
- Monitor system and application health, ensuring performance and uptime SLAs.
- Maintain system documentation and operational procedures for OutSystems and Windows platforms.
- Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes.
- Automate operational tasks using PowerShell or other scripting tools.
- Participate in an on-call support rotation for production support activities.
Required Skills:
- 4–6 years of experience administering OutSystems (on-prem or cloud-hosted).
- Strong knowledge of Windows Server administration.
- Strong experience using RabbitMQ
- Experience with patching, event log analysis, and system health monitoring.
- Familiarity with CI/CD pipelines for low-code platforms.
- Basic knowledge of cloud infrastructure (Azure/AWS).
Platform Support Engineer · Damco Solutions Inc