Platform Quality & Reliability Lead

Job Title: Platform Quality & Reliability Lead

Experience: 11–17 Years

Location: India (Hybrid / Remote)

Employment Type: Full-time

Role Overview

The Platform Quality & Reliability Lead is responsible for ensuring stability, scalability, and release confidence of SaaS and AI-powered enterprise platforms. This role blends quality engineering, reliability thinking, and release governance, working across product, engineering, and operations teams.

Key Responsibilities

• Own quality and reliability strategy for platform-based products

• Define quality gates for features, integrations, and releases

• Lead testing across UI, API, data pipelines, and platform services

• Establish risk-based and impact-driven testing approaches

• Partner with DevOps and SRE teams on release readiness

• Analyze production incidents and prevent recurrence

• Drive automation adoption and continuous testing

• Monitor quality KPIs, SLAs, and platform health metrics

• Support UAT, hotfix validation, and post-release reviews

Required Skills & Experience

• 11+ years in Software Quality / Platform Testing

• Strong grounding in manual testing and test strategy

• Practical understanding of automation and CI/CD pipelines

• Solid experience with API and integration testing

• Experience working in Agile / SAFe environments

• Excellent stakeholder coordination and decision-making skills

Preferred Qualifications

• Experience with SaaS, AI, or large enterprise platforms

• Exposure to cloud-native architectures

• Awareness of performance, reliability, and security testing

• Certifications: SAFe / CSPO / ISTQB (any)

What This Role Offers

• Strategic ownership of platform quality

• High-impact role influencing product stability

• Growth path toward Head of Platform Quality / Engineering Excellence

• Flexible, modern work culture