IW
Ping AM SME
Info Way Solutions LLC
🇮🇳 India
On-site
2 months ago
- Ping
- LDAP
- CI/CD
- IaC
- Linux
- Jenkins
- Azure DevOps
- GitHub Actions
- Configuration Management
- Terraform
- Ansible
- Kubernetes
- OpenShift
- Azure
- AWS
- GCP
- Splunk
- Prometheus
- Grafana
- Dynatrace
- Incident Response
2 months ago
| Job Title* | Ping AM SME |
| Number of Positions* | 4 |
| Job Description* | Key Responsibilities • Provide day-to-day administration and operational support for PingAccess, PingDirectory, and PingID across EIAM/CIAM environments. • Monitor platform health, service availability, component interoperability, logs, alerts, dashboards, and operational events. • Support PingAccess policy clean-up, configuration changes, and validation activities under the guidance of architecture and security teams. • Execute version upgrades, patches, hotfixes, pre-upgrade checks, configuration compatibility reviews, data migration validation, smoke testing, and post-upgrade remediation. • Validate SP connections, authentication policies, adapter integrations, and application flows after upgrades or configuration changes. • Troubleshoot PingDirectory performance issues such as LDAP search inefficiencies, missing indexes, replication issues, and cache configuration problems. • Build and maintain automation for client credential creation, Client ID/Secret provisioning, scope configuration, release tasks, and repeatable operational activities. • Support CI/CD pipelines, deployment automation, configuration standardization, and infrastructure-as-code practices for Ping platform components. • Improve logging and monitoring by updating dashboards, alerting rules, log levels, and service health views. • Support CIAM flow migration from legacy CoEX stack to RAITT stack through environment preparation, deployment execution, validation, and defect remediation. • Contribute to cloud deployment enhancements for performance, high availability, and cost optimization. • Maintain operations runbooks, platform health reports, deployment records, and KT artifacts. Required Skills and Competencies • Hands-on operational experience with PingAccess, PingDirectory, and PingID. • Strong knowledge of Linux administration, LDAP, certificates, networking basics, authentication flows, and application integrations. • Experience with CI/CD tools such as Jenkins, Azure DevOps, GitHub Actions, or similar platforms. • Experience with automation and configuration management using Terraform, Ansible, scripting, or equivalent tools. • Working knowledge of containers and cloud deployment platforms such as Kubernetes, OpenShift, Azure, AWS, or GCP. • Experience with monitoring and logging tools such as Splunk, ELK, Prometheus, Grafana, Dynatrace, or similar tools. • Strong troubleshooting, incident response, documentation, and release management discipline. |
| Practice Unit (PU)* | CyberSec |
| ECMS REQ ID* | 571295 |
| Project Location* | Pan India |
| Relevant Experience* | 8 years |
| Mandatory skills* | Ping AM |
| Desired skills* | Ping Federate, |
| BGC (Before onboarding / After onboarding/Hybrid onboarding)* | Before onboarding |
| Total Experience (Ex. 5-7 Years)* | 8 Years + |
| WFO / WFH / Hybrid* | Hybrid |
| Shift timings* | Europe shift |
Ping AM SME · Info Way Solutions LLC