Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints | Resolves customer inquiries and complaints fairly and effectively | Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships | Recommends and implements programs to support customer needs | Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines
Quality Assurance · Pibgroup