Sales Center Coordinator

Be the heartbeat of the Trilogy Centerra Community and help every guest feel at home from the moment they walk through the door.

About Shea Homes

At Shea Homes, we're not just building homes, we're creating communities where people thrive. As one of the nation's largest privately held homebuilders, Shea Homes has earned a reputation for quality craftsmanship, innovation, and exceptional customer experiences.

At Trilogy Communities, our award-winning 55+ resort lifestyle brand, we believe life gets better with age. Our communities are designed around connection, wellness, adventure, and the freedom to live happier. Every day, we have the opportunity to help people start the next exciting chapter of their lives.

That's where you come in.

About the Role

We're looking for an energetic, organized, and people-loving Sales Center Coordinator to be the heartbeat of our Trilogy Centerra Community in Loveland, Colorado.

You'll be the first smile visitors see, the friendly voice on the phone, the organizational wizard behind the scenes, and a key member of the Sales & Marketing team helping create an exceptional first impression for every prospective homeowner.

If you thrive in a fast-paced environment, enjoy juggling a variety of responsibilities, love creating memorable experiences, and take pride in keeping things running smoothly, we'd love to meet you.

What You Can Expect

·      Create a warm, welcoming, and memorable Trilogy experience for every guest.

·      Serve as the first point of contact for visitors, homeowners, brokers, and prospective buyers.

·      Support the daily operations of the Sales Gallery and Model Complex.

·      Coordinate administrative, reporting, scheduling, and event-related activities.

·      Assist with customer follow-up and CRM management.

·      Partner closely with Sales, Marketing, Lifestyle, and Construction teams.

·      Help execute special events, sales programs, broker activities, and homeowner experiences.

·      Keep the Sales Gallery organized, stocked, polished, and operating at its best.

Schedule & Work Environment

This is a full-time, in-person position based in Loveland, Colorado. Remote or hybrid work is not available for this role.

Because weekends are when our prospective homeowners are actively visiting the community, regular weekend work is a required and essential part of this position. Candidates must be available to work weekends on a consistent basis as part of their standard schedule.

Flexibility to support special events, community activities, and rare occasional evening functions is also appreciated.

Who You Are

·      A natural host who loves making people feel welcome.

·      Highly organized and detail-oriented.

·      Comfortable balancing multiple priorities at once.

·      Positive, proactive, and resourceful.

·      A strong communicator who works well with all personality types.

·      Technology-savvy and comfortable learning new systems.

·      Excited to be part of a team that helps people live happier.

Professional Performance Standards

Responsible and accountable for executing the specific responsibilities listed above in complete conformance with goals, expectations and schedule commitments of the Division.

Physical Demand/Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk and hear. The associate frequently is required to walk and sit, and occasionally is required to stand. The associate must occasionally lift and/or move up to approximately 25 pounds.

The noise level in the work environment is usually quiet to moderate.

Shea Homes Active Lifestyle Communities is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

EOE/M/F/D/V