LAN/WAN Administrator

Sebenza, LLC

🇺🇸 United States

2 months ago

Windows
TCP/IP
Ping

2 months ago

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We have an immediate requirement for 1full timeposition. We are required to provide our client , Information Technology (IT) labor and support in the following offices for Local Area Network (LAN) and Wide Area Network (WAN) Administration server and desktop software services:

Office Location: Boston, MA

Provide Tier 1 & 2 desktop user support
Provide support for HUD Baseline desktop and Microsoft Office Suites;
Perform network printer/Multi-Function Device installs, upgrades & problem diagnosis;
Perform LAN Administration for Windows 200x servers;
Install workstation and file server software and hardware- locally and via remote;
Diagnose and resolve LAN configuration problems;
Evaluate and diagnose cabling, software and hardware problems;
Install and support of telecommunications hardware;
Basic WAN/LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned
Email User support
Data backup and restoration
Provide technical support for webcast/video teleconferences
Security patches and software upgrade surge support
Support technology upgrades – both hardware and software;
Provide problem tracking support (CA Service Center) – end-user desktop/server support;
Perform field office visits
Perform root cause analysis
Perform desktop/server decommissioning
Documentation of standard IT processes and procedures.

LAN/WAN Administrator · Sebenza, LLC

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