IL
Pharmacy Technician Prior Authorization Representative
ICONMA, LLC
🇺🇸 United States
Remote
1 week ago
$16 – $20 / hour
- prior authorization
- MS Office
- Outlook
- Excel
1 week ago
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Responsibilities:
- This position takes in-coming calls from members, providers, etc. providing professional phone assistance to all callers through the criteria based prior authorization process.
- Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Requirements:
- Candidate should be comfortable utilizing the full MS Office Suite (MS TEAMS, Outlook are required and Word and Excel is helpful)
- At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. (preferred)
- The Pharmacy Technician certification is preferred but not required at a state or national level.
- Will also consider a Pharm Tech Trainee license.
- Advanced computer skills including word processing and spreadsheet utilization.
- Excellent customer service skills (written and verbal) a must.
- High-Volume Healthcare Call Center Experience
- Minimum 1 year of inbound call center experience
- Healthcare, insurance, PBM, pharmacy, medical office, or similar environment preferred
- Strong customer service and communication skills
- Pharmacy Technician Experience / Knowledge:
- Pharmacy Technician experience strongly preferred
- Active Pharmacy Technician License, Certification, or Trainee License preferred
- Computer Multitasking & Documentation Skills:
- Ability to navigate multiple systems while handling calls
- Proficiency with Outlook and MS Teams required
- Strong data entry and documentation skills
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Pharmacy Technician Prior Authorization Representative · ICONMA, LLC