IL
Pharmacy Tech I (Prior Authorization/PBM)
ICONMA, LLC
🇺🇸 United States
Remote
1 week ago
$15 – $20 / hour
- prior authorization
- Outlook
1 week ago
Not enough detail in this posting to match
Responsibilities:
- This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
- Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Requirements:
- High-Volume Healthcare Call Center Experience
- Minimum 1 year of inbound call center experience
- Healthcare, insurance, PBM, pharmacy, medical office, or similar environment preferred
- Strong customer service and communication skills
- Pharmacy Technician Experience / Knowledge
- Pharmacy Technician experience strongly preferred
- Active Pharmacy Technician License, Certification, or Trainee License preferred
- Computer Multitasking & Documentation Skills
- Ability to navigate multiple systems while handling calls
- Proficiency with Outlook and MS Teams required
- Strong data entry and documentation skills
- At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
- National pharmacy technician certification. Eligible for state registration, certification or licensure per state regulations.
- Advanced computer skills including word processing and spreadsheet utilization.
- Excellent customer service skills (written and verbal) a must.
- Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Pharmacy Tech I (Prior Authorization/PBM) · ICONMA, LLC