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B

Pharmacy Support Manager

Boots
  • 🇬🇧 United Kingdom
  • On-site
  • Manager or above
  • 2 days ago
  • Equity
2 days ago
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Job Description

Contract:Full-Time, 12-Month Secondment (Maternity Cover) 
Location:London (Region 7) 
Closing date: 19/10/26
Recruitment Partner:Daniel White, Daniel.White1@boots.com


Are you ready to make a difference? Join Boots as aPharmacy Support Manager inLondon (Region 7). At Boots, we work every day to build a brilliant environment for our people, empowering them to deliver care, confidence, and connection in communities across the UK and Ireland.

An exciting opportunity has arisen to join the Pharmacy Operations Field Team in the role of Pharmacy Support Manager (PSM). You will be part of the team of PSM’s who support our Store Leaders, Pharmacists and Area managers to ensure our pharmacies deliver an efficient and profitable pharmacy business and lead for innovation in our stores.

What you’ll be doing
As a Pharmacy Support Manager within our Central Operations team, reporting directly into the Regional Pharmacy Operations Manager (RPOM), you will lead pharmacy teams with pace to ensure that our pharmacies are working efficiently and effectively to ensure a flawless patient experience in every store:  

Key responsibilities
  • Oversee daily pharmacy operations to ensure compliance and efficiency.
  • Support and mentor pharmacy staff, promoting a culture of continuous improvement.
  • Collaborate with cross-functional teams to enhance service delivery.
  • Implement training and development initiatives for team members.
  • Drive performance metrics and ensure high standards of customer care.

What you’ll need to have (our must-haves)
  • Proven experience in pharmacy operations or management.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • A proactive approach to problem-solving and decision-making.
  • A commitment to delivering exceptional customer service.

It would be great if you also have
  • Experience in a retail pharmacy environment.
  • Strong relationship building skills and confidence in engaging with stakeholders at all levels 
  • Excellent verbal and written communication  
  • Proficient in use of IT including MS Teams and Power Point  
  • Enthusiasm for automation and innovation in pharmacy 

Where your brilliance can take you
At Boots, we believe in your potential. With our commitment to your development, you’ll have opportunities to grow your career and make a real impact in the community.

Rewards designed for you
  • Boots Retirement Savings Plan
  • Generous employee discounts for you and a family member
  • Enhanced maternity/paternity/adoption leave pay
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.

A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon. Be brilliant with Boots.
 
  • Level: Level 5
  • Business area: Support Office
  • Function: Customer Support Centre, Retail & Central Operations
  • Keywords: Pharmacy, Support, Manager
  • Hours per week: 37.5
  • Latitude,longitude 1: 51.515259,-0.142130
  • Office use only: No
  • Airport: No
  • No7 Careers: No
  • Company: Non Stores
  • Division: Non Stores
  • Should this vacancy be excluded from being posted onto the Boots.jobs career site?: No
  • Job Code: FEP Manager
  • Store: Sedley Place (Support Office)
  • Req Posted Date: 05-Oct-2026

Pharmacy Support Manager · Boots

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