PeopleSoft Application System Administrator

Job Title:PeopleSoft Application System Administrator
Hours: 8 AM to 5PM EST
Location: 100% remote(no PST) and can't hire in CA

Job Details:

Software support

• test (operational readiness/smoke test) third-party application software, upgrades and patches on servers
• maintain third-party software on servers
• manage generic and service accounts (e.g. change passwords, decommission)
• validate and monitor software/server access
• create and deploy DEV, QAT and PROD (if applicable) build packages
• optimize/configure third-party software on servers for multiple service areas
• configure and install third-party software, upgrades and patches on servers
• optimize generic and service accounts (e.g. change passwords)
• coordinate software/hardware installs and upgrades with IT Infrastructure resources
• provide debugging assistance to developers
• set up and maintain application user permissions
• review application-related documentation to identify and communicate pertinent upgrades/enhancement packs
• analyze the effects of software/configuration changes on other systems
• work together with development team (if applicable) and source integrity team for the first installation of application software/components and releases into environments (UAT, PROD) using their tools and processes for initial server deploys where applicable
• configure and modify schedule tool for software cycles and processes (schedule jobs and processes)

• monitoring performance of third-party jobs/cycles and request additional capacity whenever necessary
• monitor storage in regard to supported environments and request storage changes
• monitor log files associated with third-party applications and automate monitoring and deleting of log files based on retention guidelines
• generate, maintain and analyze system performance metrics
• make recommendations for system performance improvement and availability
• provide on-call support (i.e. incident management/outages)
• validate Firewall, LoadBalancer and Server Configuration changes based on software and service area needed
• create and execute database scripts and queries
• validate/verify system backups are in place
• plan and coordinate backup strategies
• maintain and support databases
• develop and submit firewall requests
• plan and coordinate disaster recovery activities (i.e. environment, documentation, etc.)
• perform troubleshooting
• develop and follow multiple environment restart/recovery procedures and test plans
• handle the start and completion of application services
• implement and maintain interfaces
• coordinate with team and IT groups to develop or enhance existing solutions
• identify integration points and reusable components between systems
• research new technologies and provide recommendations based on impact
• evaluate topologies making recommendations to optimize environments for changes in services
• provide technical assistance to developers and other IT service areas
• create and update scripts to automate system administration tasks
• review system architecture design for potential system limitations, compliance with architecture standards and make recommendations
• use third-party diagnostic tools and work with vendors to troubleshoot application issues

• Train/mentor less experienced associates
• Proactively recommend service area process improvements
• understand and apply change, incident, release and problem management processes
• understand and correctly follow service area/IT procedure, processes and standards
• understand and follow internal and external audit compliance requirements

• serve as the technical lead for upgrades of third-party application to new version
• manage service requests (i.e. priority, coordination of tasks, reporting)
• assist with resource assignments (i.e. project work efforts, non-project work efforts, on-call support)
• create team communication plan for status meetings
• manage pager and support rotation scheduleperform change manager responsibilities

Must Have Requirements:Preferences:

• experience with PeopleSoft and PeopleTools Installations/Upgrades, patching using Change Assistant
• knowledge or experience with Phire
• strong knowledge of Server virtualization, PeopleSoft debugging, PeopleSoft tuning
• experience with 9.2 applications and using latest patching methods (PUM) from Oracle including DPK
• experience in and thorough understanding of PeopleSoft security including User Administration, Development Tools, Integration Tools
• experience performing restores and refresh/cloning
• knowledge of system application architecture, database schemas and development tools
• experience with supporting, troubleshooting and problem-solving production issues
• moderate understanding of web service technologies
• experience with MIM
• familiar with XML technologies
• experience with SQL Server and SQL
• effective communication skills both verbally and in writing
• work and communicate effectively with others to achieve results
• build relationships while addressing business needs with strong customer service skills
• embrace change that supports continuous improvement
• commit to a career of learning by seeking and taking advantage of educational opportunities
• work independently, show willingness to perform any task and ask for additional work and responsibility
• focus on results, commit to tasks, work decisively, and follow through
• develop associates through mentoring and coaching
• create success plans to advance knowledge, skills, and capabilities
• motivate others by offering to help and demonstrating respect
• align associate activities to departmental and company goals
• define and clearly communicate expectations
• provide meaningful, continuous feedback