IG
PennDOT - TAS2 A4 SC2
IMCS Group Inc
- Location not stated
- 10 months ago
- CCNA
- CCNP
- SD-WAN
- Change Management
- Visio
- CJIS
10 months ago
Short Description:
Please see the complete description.
Telework is available, but the candidate must
be within the Greater Harrisburg Area. There will be on-site work
required in Harrisburg, so anyone that is more than an hour away will not be
considered.
Complete Description:
***This requisition will feature first round interviews via Teams.***
***This position contains a Pennsylvania residency requirement. Submit only local candidates residing within the Greater Harrisburg, PA Area. Non-local candidates will not be considered. Please truthfully specify where the candidate resides in the candidate's Summary of Qualifications under the details tab.***
***This requisition's current PO is funded through 6/30/26, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/26-6/30/27.***
***Start date for this position is as soon as possible.***
JOB LOCATION:
Part-time telework, which can be discussed during the interview process, is an option
for this position, as is working from a structured office setting at an
approved Commonwealth-owned facility in Harrisburg, PA. Occasional attendance at various meetings, conferences, and training
sessions, as well as overnight travel, may be required.
*** Only candidates currently
residing within the Greater Harrisburg Area will be considered
for this position. ***
POSITION PURPOSE:
This position is with the Edge
Networking team within the Bureau of Infrastructure under the Pennsylvania
Office of Administration (OA). The
purpose of this position is to provide network support to edge networks for
assigned agencies within the Commonwealth of Pennsylvania.
POSITION REQUIREMENTS:
The selected candidate will be
responsible for providing technical support for planning, designing,
maintaining, and integrating local and wide area network infrastructure and
will have input into the edge networking architecture deployed throughout the Enterprise. The selected candidate must be able to
communicate well and needs to be a highly technical and eager individual with
numerous years of experience in a large environment.
CCNA and CCNP certificates or
higher are preferred, but candidates with demonstrable levels of commensurate
hands-on experience will be considered.
DESCRIPTION OF DUTIES:
Installs, configures, maintains,
and manages network infrastructure consisting primarily of switches, routers,
firewalls, SD-WAN edge appliances, wireless infrastructure, cellular-based
appliances, and all associated hardware and software.
Performs network management
functions utilizing various industry tools to monitor, test, verify,
troubleshoot, and resolve complex network problems by working with users,
service providers, business partners, and others to resolve problems.
Assists in the planning and design
of LAN/WAN network architecture including:
·
Network bandwidth analysis and capacity
planning.
·
Detailed specifications and schematic
engineering drawings for network enhancements and modifications.
Assists in the execution of
planned deployments and upgrades and supports change management efforts within
the edge networking group.
Coordinates change management
efforts with agency and other edge networking teams.
Participates in Service Now and
Remedy trouble ticket resolution and reporting.
Ensures that assigned edge
networking trouble tickets or incidents follow established processes and are
fully documented within Service Now.
Assists with tier 2 support for
widespread events/ incidents to customers and other networking teams as needed.
Proactively identifies and
troubleshoots issues related to complex network problems and works them to
resolution, including communication to other networking teams.
Participates with Edge Networking
teams in the evaluation of, and makes recommendations on, new and emerging
technologies as part of the ongoing hardware refresh cycles.
Evaluates current and future
network needs and prepares technical solutions and recommendations.
Reviews the
development of configuration standards.
Assists in the design of highly
complex networks as well as makes recommendations to optimize the edge network
for maximum efficiency.
Ensures
that all existing and new networks meet or exceed the security requirements set
forth by OA.
Assists
in the creation of Visio diagrams of the edge network to document new and
existing network elements, especially those deemed specialty/ field networks.
Maintains
documentation for the configuration of network components including setup,
installation, and overall deployment of network hardware and software.
Supports remote IT staff with
network-related issues and deployments.
Supports agency operations staff
and business partners with network-related issues as needed.
Communicates effectively both
verbally and in writing with other employees, vendors, and business partners.
Maintains an understanding of
various routing protocols.
Maintains a working knowledge of
network monitoring tools and automation.
Performs other duties as required.
ADA REQUIREMENTS:
Equipment in use in Job
Performance: Personal Computers,
servers, network components, telephones, calculator, copy machines, printers,
faxes, cell phones and common writing devices.
Must be able to lift 50 pounds.
Must be able to work from a step ladder.
DECISION MAKING:
Appropriately manages time and
engages other edge networking teams as needed or required. Overall performance of the network team and
availability/performance of the network and customer satisfaction are factors
used to determine level of success.
ESSENTIAL FUNCTIONS
1.
Obtain and maintain CJIS clearances
2.
Operate telephones/cell phones
3.
Operate a PC and peripherals/ servers and
network components
4.
Operate motor vehicles and maintain a valid PA
driver’s license
5.
Excellent oral and written communications skills
using the English language
6.
Read and comprehend technical literature
7.
Lift equipment up to 40 pounds
8.
Ability to assess issues/problems and make
appropriate decisions for resolution
9.
Stay current with new and emerging
network-related trends and technologies
10.
Provide outstanding customer service
Network Switching
required 4-5
years
Network Routing
required
3-4 years
CCNA desired 2-3
years
CCNP beneficial 1-3 years
SD-WAN beneficial 2 years
EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
PennDOT - TAS2 A4 SC2 · IMCS Group Inc