IL
Payroll Process Documentation Specialist
ICONMA, LLC
- 🇺🇸 United States
- Remote
- 17 hours ago
- $35.99 – $40.00 / hour
- Copilot
17 hours ago
Not enough detail in this posting to match
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Responsibilities:
- Partner with Payroll subject-matter experts to capture current processes, procedures, workflows, controls, and system interactions.
- Lead structured interviews and working sessions to extract process knowledge without requiring Payroll team members to author documentation themselves.
- Independently draft and maintain process maps, SOPs, work instructions, job aids, checklists, and supporting documentation.
- Document process owners, backups, key controls, approvals, reconciliations, handoffs, dependencies, and exception/escalation paths.
- Capture observed process gaps, inefficiencies, risks and opportunities for standardization or automation for review by Payroll leadership.
- Utilize Microsoft 365, Microsoft Copilot and process-mapping tools where appropriate to accelerate documentation development.
Requirements:
- Experience in payroll operations or business process documentation.
- Demonstrated experience developing SOPs, process maps, work instructions and/or controls documentation.
- Ability to translate complex operational knowledge into clear, user-friendly documentation.
- Strong interviewing and facilitation skills, particularly working with busy subject-matter experts.
- Strong written communication, organization and attention to detail.
- Experience with Workday is strongly preferred.
- Proficiency with Microsoft 365 and Copilot, or similar productivity tools
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Payroll Process Documentation Specialist · ICONMA, LLC