Patient Support Specialist

Coverage Notes
This person will need to be Athena ready and will help with phones, VM's and check-in/ scheduling patients.

Job Type
In Clinic

Job Responsibilities
PSS (Patrice Support Specialist) is an MA w/ front office experience

Phel experience is not required for a PSS position

will accept MA with front and back office experience

Schedule and confirm patient appointments, check-ups and physician referrals
Answer telephones and direct calls to appropriate staff
Greet visitors, assess purpose of visit, and direct them to appropriate staff.
Compile and record medical charts, reports, and correspondence.
Ensure patient completes Privacy forms
Check patients in and out
Collect Co-pays

Required Skills
Customer service and computer skills, some medical experience preferred

Experience Required?*
2 - 3

Min. Educational Requirement
None