Patient Service Re - Per Diem - Peds Clinic
- šŗšø United States
- On-site
- 2 days ago
- Encompass
Not enough detail in this posting to match
Ā
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Ā
Job Summary
Mass General Brigham for Children is open M-F 7:30am -5:30pmThis is a per diem (as needed) position to help cover sick days, vacations, and LOA's.
Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits, including scheduling, check-in, and check-out duties. Actual job duties may vary by Department.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-File materials in patient folders and print appointment schedules.
-Process patient billing forms and scan documents into the patient's medical record/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute mail or faxes.
-Type forms, records, schedules, memos, etc., as directed.
-May be required to accept co-payments.
-Handles, screens, and/or takes messages related to prior authorizations, referrals, and verifies registrations for accuracy.
-May monitor patients in the waiting room and respond to any needs for information. -Assists in patient flow processes.
Ā
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
healthcare office experience 1 or more years required
Knowledge, Skills and Abilities
- Basic Proficiency with all Office Suite.
- Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Ā
Additional Job Details (if applicable)
Physical Requirements
Ā
Remote Type
Onsite
Ā
Work Location
789 Central Avenue
Ā
Scheduled Weekly Hours
0
Ā
Employee Type
Per Diem
Ā
Work Shift
Day (United States of America)
Ā
Pay Range
$17.71 - $23.20/Hourly
Ā
Grade
2
Ā
Ā
EEO Statement:
1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteranās Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Ā
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Patient Service Re - Per Diem - Peds Clinic Ā· Massgeneralbrigham