Patient Selection Logistics Supervisor

**The compensation range for this position is $45,000–$50,000. This is a full-time role. The listed compensation range applies to U.S.-based hires; actual compensation may vary based on the selected candidate’s location**.

Mercy Ships is seeking an experienced and highly capable Patient Selection Logistics Supervisor for initial work in Togo and later Senegal. The Patient Selection Logistics Supervisor is responsible for the logistics of the primary patient selection process.  Explores potential partnerships for patient transportation and arranges transportation for patients. Helps planning and executing patient selection feasibility assessments and patient selection trips. This includes, but is not limited, to arrange housing, transportation and creating a budget. Responsible for the setup of the patient flow on the primary patient selection days together with the Field Security Officer.

How You Will Contribute:

The Patient Selection Logistics Supervisor will support:

Assessment 

• Arranges logistics for housing, transportation and budget for interior assessment trips
• Is responsible for assessment of phone and data network in the country and reliability for the use of Patient Referral Technology together with the Patient Selection Informatics Specialist.
• Supervises the Patient Selection Logistics Assistants.
• Supervises the Crowd Control Volunteers at each Patient Registration Site and each
• Field Consultation Location. 
• Supervises the Patient Registration sites.
• Is responsible for road assessments
• Explores options for possible patient transportation partnership
• Maintains a good working relationship with Mercy Ships Field Security Officer
• Identifies potential primary patient selection locations.
• Builds relationships with Ministry of Health, local authorities, NGO’s, missionaries, locals
• Assesses methods of communication used to announce work of medical NGO’s both in the port city and the interior

Between Assessment and Advance;

• Updates documentation related to logistics and patient transportation

• Performs desk research for new host nations: languages, weather, transportation systems, impacts of national holidays. Desk research will provide necessary information for the patient selection strategy and planning of primary patient selection events.
• Shares this information with the Patient Selection Country Team. 
• Maintains assessment relationships and follows up on potential partnerships
• Supports the process of identifying Patient Registrars and Crowd Control Volunteers. Is responsible for handing over the HR information to the Patient Selection Administrative Assistant 
• Prepares and updates Patient Referral Technology Training materials in collaboration with the wider Patient Selection Team.

Advance;

• Trains Patient Registrars and Crowd Control volunteers together with other Patient Selection Team members for primary patient selection events
• Selects the patient transportation focal point per region and trains this person
• Identifies and selects patient transportation company in collaboration with the Patient Selection Country Team Manager and Director of Patient Selection.
• Performs handover of patient transportation to the Preoperative Logistics Coordinator
• Provides support to the Patient Selection Clinical Supervisor
• Arranges the patient assembly point site
• Arranges the logistics of the Patient Registrar training, including budget, location and training schedule
• Arranges the logistics of the Crowd Control Volunteer training, including budget, location and training schedule
• Organizes patient flow on primary patient selection days, including arranging necessary equipment
• Develops patient selection communication strategy together with the other Patient Selection Country Team members
• Maintains alignment and upholds Mercy Ships Core Values, Code of Conduct, and follows the policies and procedures published on Compass. 
• Follows the model of Jesus and aligns with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.
• Other duties may be assigned that are not included in the information provided in this job description. 

Ideal Candidate:

• Supportive of Mercy Ships mission and vision, and committed to its core values.
  Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
• Must ascribe to the Mercy Ships Statement of Faith and Code of Conduct.
• Able to live in and contribute to community life, requiring stable and healthy interpersonal skills 
• Strong Christian commitment as evidenced by life and character 
• Very good understanding of African cultures, especially West African culture
• Familiar with Mercy Ships Surgical Scope of Practice
• Excellent people & networking skills
• Strong logistical and organization skills
• Be an independent thinker as well as a team player
• Represent Mercy Ships and be able to speak in public
• Works well under pressure
• Excellent verbal and written communication skills
• Excellent administrative and time management skills
• Possesses initiative, good judgement, and the ability to analyze and solve problems
• Possess a strong customer service mindset including attitude and approach

Education and/or Experience;

• Successful completion of Mercy Ships Entry Training will be required within the first year. 
• Significant (3-5 years) cross-cultural experience working in developing nations and managing projects in the field, preferably with Mercy Ships  
• One-year experience on Mercy Ships vessel required, with specific experience in patient selection strategy and processes 
• Strong understanding of Mercy Ships, specifically Patient Selection is required 
• Bachelor degree in a related discipline preferred. 
• French language skills strongly preferred (International B2 Level or equivalent)
• Must have or be willing to obtain an International driving permit
• Proficient with Microsoft Word, Excel
• Opportunity for future training will form part of each team member's personal development plan and be considered on a case by case basis.  It may include: language training, job specific experience onboard on of the vessels or at the International Support Center, security, leadership and other related professional skills.
• Or equivalent combination of experience and education.