
Patient Representative - ABC Neurosurgery
- 🇺🇸 United States
- Remote
- 1 day ago
- medical terminology
- MS Office
- Epic
- Health insurance
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Closing Date:
Type of Position:
Clinical Staff - Nursing
Job Type:
Regular
Work Shift:
Day Shift (United States of America)Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
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UAMS offers amazing benefits and perks(available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
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For general application assistance or if you have questions about a job posting, please contact Human Resources ataskrecruitment@uams.edu.
Department:
ICE | CORE PA ABC Neurosurgery
Department's Website:
Summary of Job Duties:
The Appointment Business Center Patient Representative for Neurosurgery Service Line answers telephones, coordinates complex appointments, and request and reviews records in a call center environment.
Qualifications:
Minimum Qualifications:
High School Diploma/GED with four (4) years of experience in business office administration, customer service, registration, billing, insurance, scheduling, or call center
OR
Associate degree with two (2) years of experience in business office administration, customer service, registration, billing, insurance, scheduling, or call center
OR
Bachelor’s Degree
Knowledge of medical terminology required
Intermediate proficiency with computers (MS Office Suite preferred)
Highly proficient keyboard and telephone etiquette skills
General knowledge of office machines including printers and scannersÂ
Preferred Qualifications:Â
Experience working with EPIC system
Call center experience
Experience in registration, billing, or scheduling in a healthcare environment
Qualifications Equivalencies:
Additional Information:
Responsiblities:
- Complex Scheduling, rescheduling, coordinates, and cancels appointments.
- Record request & reviewInputs and/or updates accurate patient information.
- Communicates accurate and complete information.
- Must maintain strict confidentiality.
- Assists other teams as needed.
- Other duties as assigned
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contactaskrecruitment@uams.edu for any recruitingrelated questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Â
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.Â
Constant Physical Activity:
Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:
Grasping, Reaching, Standing, Walking
Occasional Physical Activity:
Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping
Benefits Eligible:
YesPatient Representative - ABC Neurosurgery · University of Arkansas for Medical Sciences