Patient Observer - 24hrs/Evening Shift

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Qualifications

Minimum Requirements:

• High school diploma or equivalent preferred
• Ability to communicate with children and /or adults required
• AVADE certification required within 6 months
• Experience working in a clinical environment preferred
• American Heart Association BLS certification required within 30 days of hire

Additional Job Details (if applicable)

SHIFT:

• 3:00pm to 11:30pm various weekdays & every other weekend

Key Roles & Responsibilities:

• Remain in constant attendance with assigned high risk patients until relieved by assigned member of the healthcare team.
• Maintain safety for patients with suicidal ideation.
• Obtain assistance from healthcare team with any restrained patient who needs attention or assistance.
• Immediately report any change in the patient’s condition to the patient’s nurse.
• Perform the following tasks as necessary under the direction of the assigned nurse to maintain patient comfort and safety:
  • Falls prevention
  • Assist to place patient’s extremities back into bed as needed
  • Remove clutter or items within patient’s reach
  • Offer assistance with toileting
  • Assist patients to walk if independent in ambulation
  • Offer food and fluids
  • Assist health care team members with turning and repositioning while maintaining patient privacy and dignity
  • Recognizes when/how to call 44 for help
• Accompany transport personnel with the patient if transport is necessary.
• Interact with patients as directed by the patient’s nurse. Activities may include reading or talking to the patient or playing cards.
• Document patient status and interactions on required form per hospital policy.
• Perform the following responsibilities with assistance from a trained member of the healthcare team:
  • Application and ongoing assessment of restraints (if restraints are in use, PCO will notify healthcare team if restraint becomes too loose or too tight or if patient requires further help)
  • Use of assistive devices
  • Use of lift equipment
  • Feeding patients with high risk of aspiration
• Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance, infection control, and environmental standards.
• Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise.
• Meet annual competency and retraining requirements. Ensure staff meets annual competency and retraining requirements.
• Attend meetings as required.
• Perform other functions/duties as requested.

• Performs other duties as assigned
• Comply with all policies and standards

Remote Type

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EEO Statement:

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.