Patient Access Associate

Patient Access Associate

Location: Falls Church, VA

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 5 months
• Pay Rate: $19.12–$23.90 / Hour (USD)
• Shift / Schedule: 8:00 AM – 4:30 PM
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This is ahigh-volume scheduling role supporting Maternal Fetal Medicine patients across four locations. The scheduler will coordinate appointments for high-risk pregnancy patients, often arranging multiple services during a single interaction, including physician consults, ultrasounds, nurse visits, and genetic counseling appointments.

Key Responsibilities

• Schedule patients across multiple locations
• Manage complex appointment coordination and referrals
• Handle high call volumes in a call center environment
• Process incoming faxes and referral documentation
• Update and maintain patient information in Epic
• Support administrative and scheduling functions while ensuring accuracy and efficiency
• Perform complex appointment scheduling via the NICE computer-based system, requiring use of Epic and Teams
• Schedule for 4 high-volume, high-risk pregnancy clinics
• Assist Patient Access leadership to promote effective and efficient department operations and achieve revenue cycle goals by serving as a leader to front-line staff

Required Experience

• Minimum 2 years of healthcare scheduling experience
• Experience in a hospital, clinic, or healthcare call center environment
• Experience as a scheduler; schedules for 4 high-volume, high-risk pregnancy clinics

Nice-to-Have Experience

• Dedicated scheduling experience (preferred over front desk or registration experience)
• NICE scheduling platform experience
• Specialty practice or high-volume scheduling experience
• Experience managing complex scheduling workflows

Required Skills

• Epic experience is required and considered non-negotiable
• Strong computer skills and ability to navigate multiple systems
• Ability to learn quickly and work independently with minimal training
• Advanced communication and computer skills
• Proven history of sound decision making, problem solving, and analytical thinking

Preferred Skills

• Strong Epic proficiency with little to no training required
• Stable work history (contract assignments are acceptable)
• Ability to work in a fast-paced environment and handle a high volume of work
• Strong communication, customer service, and organizational skills

Education Requirements

• GED or High School Diploma required

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• 1 virtual interview with the hiring manager and Practice Manager

About the Client

This client is ahealthcare organization operating across multiple clinical locations in the greater Washington, D.C. area, providing specialized maternal-fetal medicine and high-risk pregnancy services to patients throughout the region. The organization supports a broad range of clinical and administrative functions, employing patient access specialists, schedulers, medical assistants, and clinical support staff who collaborate across high-volume specialty care settings.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-16520