Partner Operation Specialist
- 🇮🇳 India
- On-site
- 1 week ago
- CRM
- Change Management
- Excel
- Microsoft Office Applications
About The Client:
A cloud computing company offers a platform for digital workflows, enabling organizations to automate and streamline business processes. The solutions include IT service management, human resources, customer service, and security operations. Designed to enhance efficiency and collaboration, the platform digitizes and automates workflows for diverse organizational needs. Headquartered in the United States, the company is recognized for its innovative approach to workflow automation, playing a significant role in the IT service management and business process automation space. In 2018, Forbes magazine named it number one on its list of the world's most innovative companies.
About The Job:
- We are seeking a detail-oriented Partner Operations Analyst to support partner registration reviews, partner program operations, and CRM/PRM process management.
- The ideal candidate will have experience in Partner Operations, Sales Operations, or related business operations roles within a technology or software organization.
Essential Job Functions:
- Be the Partner Operations business partner to the ACE team.
- Analyze Partner Registrations and make approval or rejection decisions based on established policies and guidelines.
- Manage PRM and CRM tools, including maintenance of general account information.
- Manage partner registrations and opportunity creation processes within CRM platforms.
- Communicate appropriate policies, procedures, and best practices to ensure understanding and compliance with internal guidelines.
- Complete Partner Registration reviews by analyzing documentation, auditing submissions, researching issues, and resolving processing problems.
- Prepare work for processing by gathering, sorting, organizing, and recording data, information, and documentation.
- Serve as a subject matter expert by identifying data and process gaps and collaborating with IT, Change Management, Enablement, and other teams to drive short-term and long-term improvements.
- Collaborate cross-functionally with internal teams to influence and achieve business and operational objectives.
- Support ad hoc projects and operational activities as required by the business.
- Provide information by collecting, analyzing, and summarizing data while responding to stakeholder requests.
- Resolve inquiries by investigating issues and providing timely, accurate responses.
- Maintain service quality by monitoring operational standards and proactively identifying potential issues.
Qualifications:
Requirements:
- 1-2+ years of experience in Partner Operations, Sales Operations, or a related role within a software sales organization.
- Hands-on experience with Microsoft Excel and Microsoft Office applications.
- Ability to learn new systems and tools quickly with minimal supervision.
- Experience working with CRM, PRM, and analytics applications and tools.
- Highly organized with exceptional attention to detail and the ability to perform effectively in a fast-paced environment.
- Excellent written and verbal communication skills with the ability to interact effectively across all levels of management.
- Results-driven mindset with a strong focus on execution and operational excellence.
- Strong team player with a positive and collaborative attitude.
- Experience and understanding of channel partnerships and partner programs is a plus.
- Experience working in a SaaS organization is a plus.
Education:
- Bachelor's Degree required.
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visitJobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral Program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
| Experience Level | Bonus Referral |
|---|---|
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE:
VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, Canada, and India. VARITE is currently a primary and direct vendor to leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
Partner Operation Specialist · VARITE INDIA PRIVATE LIMITED