HT
Palo Alto System Engineer
h3-Technologies
πΊπΈ United States
Hybrid
Manager or above
3 months ago
- Juniper
- SD-WAN
- Aruba
- Cisco
- ITIL
3 months ago
- Palo alto / forta gates β router switch β juniper SD Wan β aruba edge connect
- Designs, implements, and manages LAN/WAN infrastructure and services.
- Performs advanced troubleshooting for Tier II and some Tier III helpdesk tickets and provides resolutions to complex network issues. Escalates incidents as necessary.
- Analyzes network performance and recommends improvements.
- Configures, maintains, and monitors routers, switches, telephone systems, firewalls, VPNs, and cloud networking components.
- Monitors for security threats and Implements security best practices to network infrastructure.
- Creates and maintains accurate documentation of network systems and procedures.
- Works and stewards relationships with outside agencies or vendors for support issues relating to enterprise systems.
- Researches emerging technologies to enhance network performance and provide operating efficiencies.
- Mentors junior team members and provides technical guidance.
- Maintains high level of adherence to cybersecurity principles, ethics practices, and company policies.
- Travels to remote sites as needed to provide on-site support.
- Required to complete occasional evening and weekend work as part of an on-call rotation schedule to meet deadlines or address emergencies as needed.
- Performs other duties or special projects as required or assigned.
- Palo alto / forta gates β router switch β juniper SD Wan β aruba edge connect
- Travel to other sites for remote tech support β within TX regions
- Bachelor''s degree and/or 5+ years of network engineering experience.
- Valid driver s license.
- Holds relevant certifications required for the team s need or directed by management.
- Strong understanding of configuring network equipment (routers, switches, firewalls, SD Wan, etc.) and cloud-based networking.
- Proficiency in configuring Cisco/Juniper or equivalent network equipment.
- Experience with network monitoring and security tools.
- Excellent communication, organization, and analytical skills.
- Demonstrated project management skills.
- Knowledge of ITIL 4 processes preferred.
Palo Alto System Engineer Β· h3-Technologies