PC
Order Management Specialist
Pyramid Consulting, Inc
- 🇺🇸 United States
- On-site
- 14 hours ago
- EDI
- Excel
- Pivot Tables
- VLOOKUP
- Health insurance
- Pension
14 hours ago
Job ID:26-32120
Pay Range: $35 - $42/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Process sales orders, primarily via EDI, ensuring accuracy in price and quantity.
- Handle manual purchase orders and customer requests for changes or cancellations.
- Manage exception handling for EDI errors and pricing disputes.
- Collaborate with internal teams to resolve issues and improve processes.
- Maintain a target response time of 48 hours for customer communications.
- 3 to 5 years of order management or sales order management experience in a customer-facing, operational role.
- Strong attention to detail and organizational skills.
- Preferred:
- Experience with EDI (training available for candidates with solid order management experience).
- Intermediate Excel skills (pivot tables, VLOOKUP/XLOOKUP).
- Returns experience in a supply chain environment.
- A bachelor's degree in a related field is preferred; candidates with relevant experience may be considered without a degree.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Order Management Specialist · Pyramid Consulting, Inc