Order Management Lead

JD

Job Description: Order Management SME

Key Responsibilities

• Support UAT activities for Order Management processes, including test planning, execution, and defect management.

• Collaborate with business SMEs and IT teams to ensure test coverage aligns with Kimberly-Clark’s operational requirements.

• Execute test scripts and validate system functionality against business processes.

• Document test results clearly and escalate issues for resolution.

• Act as a liaison between IT and business teams, translating technical requirements into business context and vice versa

• Ensure compliance with Kimberly-Clark’s testing standards and governance.

Candidates must have:
• Strong expertise in Order Management processes (Order-to-Deliver lifecycle)
• Hands-on experience with SAP Order Management modules
• Familiarity with UAT methodologies and test management tools

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Required Skills & Experience

• Strong expertise in Order Management processes (Order-to-Deliver lifecycle)

• Hands-on experience with SAP Order Management modules

• Familiarity with UAT methodologies and test management tools

• Proactive in identifying inconsistencies and resolving them effectively

• Ability to work independently and manage priorities in a fast-paced environment

• Excellent communication and stakeholder engagement skills

• English speaker

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Highly Desirable

• Optical Character Recognition (OCR) environmental experience, Supply Network Collaboration (SNC), Electronic Data Interchange (EDI) would be an asset

• Operational experience in consumer goods or manufacturing environments.

• Ability to adapt between testing and operational roles as needed.