Oracle Cloud R2R Support Lead (Fixed Assets & Leases)

Role Overview: The Oracle Cloud R2R Support professional is a critical contributor to the Record-to-Report lifecycle, with specialized focus on Fixed Assets (FA) and Lease Accounting . This post-production (Operate) role ensures the integrity of the corporate balance sheet by resolving complex accounting incidents, managing high-stakes period-close activities, and maintaining the stability of asset and lease sub-ledgers.

Core Responsibilities:

1. Specialized Functional Support:

• Deliver expert L2/L3 production support for Oracle Fixed Assets and Lease Accounting modules, including incident triage and defect resolution.

• Troubleshoot complex accounting outcomes related to asset additions, adjustments, retirements, and depreciation runs.

• Manage lease-specific technicalities, including lease schedules, remeasurements, terminations, and their downstream financial impacts.

2. Period-Close & Financial Integrity:

• Lead month-end and quarter-end close activities, ensuring accurate posting, accounting, and reconciliation.

• Coordinate cross-functional resolution of close-critical issues between Finance and IT departments.

• Drive Root Cause Analysis (RCA) to prevent recurring accounting discrepancies and optimize system performance.

3. Systems Governance & Maintenance:

• Monitor and support data integrations and batch jobs via FBDI, APIs, and OIC (Middleware) , managing error handling and data reprocessing.

• Oversee Oracle Quarterly Update readiness, including impact reviews, regression testing, and production validation.

• Maintain and approve high-quality technical documentation, specifically Close-Time Playbooks , SOPs, and Runbooks.

Technical Requirements:

• Experience: 5+ years of Oracle Financials/ERP Cloud experience with a specialized focus on Fixed Assets or Lease Accounting.

• Support Expertise: Proven track record in a post-production "Operate " environment, handling L2/L3 incident management.

• Problem Solving: Advanced ability to troubleshoot complex transactional accounting and integration-driven data loads.

• Communications: Professional-grade documentation and stakeholder management skills, essential for executive-level reporting.

Preferred Qualifications:

• Proficiency with ITIL-based support models and service tools such as ServiceNow or Jira .

• Experience with reporting validation using OTBI or BI Publisher .

• Familiarity with broader R2R workflows and GL reconciliation.

Performance Indicators (90-Day Success):

• Measurable reduction in close-critical FA/Lease incidents through proactive triage and RCA fixes.

• Establishment of a repeatable, documented "Close-Time Playbook " and runbooks for top-tier support scenarios.

• Improved integration monitoring resulting in higher data integrity during month-end cycles.