EI
Oracle Cerner - Clinical
eTeam Inc.
🇺🇸 United States
On-site
8 months ago
$50 – $52 / hour
- Cerner
- Incident Management
- Change Management
- ServiceNow
- ITIL
8 months ago
- At least 7 years of Cerner Millennium work experience with good knowledge on two or more Cerner solutions, Preferably Cerner HIM-Health Information Management, Clinical Reporting and RRD(Remote Report Distribution)
- Ability to resolve complex issues in a timely manner and provide SME advice.
- Experienced in Cerner applications support, Enhancements, Incident management or Cerner millennium projects, Perform complex troubleshooting, change management, document notes and knowledge articles.
- Guide customers through current workflows, upgrades, enhancements and system changes.
- Resolve escalated problems and issues using solution expertise, raised during operations, maintenance, upgrades.
- Ability to work in support services and on-call environment.
- Should have a good understanding of Cerner Millennium architecture and cerner millennium data model.
- Should have basic or good understanding of CCL(Cerner Command Language), Discern Visual developer and Olympus.
- Good to have knowledge on ticketing tool ServiceNOW and ITIL process.
- Develop and maintain good relationships with peers and customers.
- Cerner Emergency Medicine(FirstNet)
- Cerner Laboratory(Pathnet)
- Cerner Radiology(RadNet)
- Cerner Pharmacy(Pharmnet)
- Cerner PowerOrders and Powerplans
- Cerner Mpages
- Cerner Registration and Scheduling
- Cerner HIM and Clinical Reporting
- Bachelor's degree or equivalent relevant work experience
- Excellent interpersonal, written, and verbal communication skills.
Oracle Cerner - Clinical · eTeam Inc.