Oracle Application Manager

Position Title:Oracle Application Manager
Location:Menlo Park, CA | ONSITE | LOCAL ONLY
Duration: Long Term Contract
 
Job description:
This role involves managing Oracle application support and leading delivery and production readiness for critical initiatives. Responsibilities include coordinating cross-functional teams, managing application releases, and ensuring high platform availability. The role requires strong experience with Oracle applications and excellent stakeholder management skills.
 
Basic Qualifications:

• 10 years of Oracle Applications experience
• 5 years managing Oracle Application Support teams
• Strong experience with Oracle Procurement Cloud or Oracle E-Business Suite Procurement modules
• Knowledge of ITIL processes
• Strong understanding of SOX controls and compliance
• Experience with release management and change management
• Strong analytical and troubleshooting skills
• Excellent communication and stakeholder management skills

• Experience supporting: Purchasing, iProcurement, Supplier Management, Sourcing, Approvals, Inventory, Order Management
• Experience managing global application support

• Oracle Cloud Procurement implementation/support experience
• Experience with Oracle Integration Cloud (OIC)
• Experience with Oracle BPM/Approvals workflows
• Knowledge of REST/SOAP integrations
• Experience working in Agile/Scrum environments
• PMP, ITIL, or Oracle certifications are a plus

• Lead delivery and production readiness for high-priority initiatives
• Coordinate cross-functional teams to ensure successful deployments with minimal business disruption
• Drive risk identification, mitigation planning, and executive status reporting
• Provide application leadership and delivery support for strategic projects
• Manage testing, release planning, deployment, and hypercare support
• Own day-to-day Oracle application management
• Manage L2/L3 Oracle Application Support
• Ensure SLA compliance across incidents and service requests
• Lead Major Incident (P1/P0) management and perform Root Cause Analysis (RCA)
• Drive Problem Management initiatives and improve operational stability through automation
• Manage application releases and production deployments
• Coordinate with Oracle support and third-party vendors
• Ensure high platform availability
• Partner with Procurement, Finance, Supply Chain, IT, Infrastructure, Security, and Architecture teams
• Present project updates to senior leadership
• Manage business expectations and priorities
• Facilitate governance meetings
• Provide executive-level reporting on delivery health, risks, and KPIs