Ops Specialist CA Reorg (BOS)

Overview

Responsibilities

Corporate Actions Processing

• Review and validate corporate action announcements from market data vendors, depositories, agents, and company information sources.
• Input and maintain income and mandatory corporate action events within the corporate actions platform.
• Identify complex corporate action events and escalate issues appropriately.
• Process class action claims and related activities.
• Enter client instructions into corporate actions systems accurately and timely.
• Process agent confirmations and communicate updates to clients.
• Maintain and update client account profiles related to corporate action activity.
• Enter payments and transaction information into corporate actions systems.

Reconciliation & Operational Support

• Balance and reconcile positions impacted by corporate action activity.
• Reconcile receivables and payables to support accurate client cash projections.
• Investigate and resolve breaks, discrepancies, and exceptions.
• Ensure transactions are processed accurately and within established deadlines.
• Support daily reporting and workflow requirements.

Client Service & Communication

• Communicate uninstructed positions to clients through written and verbal channels.
• Contact clients regarding outstanding elections and corporate action instructions.
• Participate in client calls, presentations, and service discussions as needed.
• Collaborate with internal departments to resolve operational issues effectively.
• Provide timely and professional client service.

Risk Management & Process Improvement

• Identify, investigate, and escalate operational issues.
• Adhere to established procedures, controls, and regulatory requirements.
• Support process improvement initiatives that enhance efficiency and reduce operational risk.
• Develop an understanding of how corporate action processing impacts broader business operations.

Required Qualifications

• Bachelor's degree or equivalent work experience.
• Strong PC and Microsoft Office skills.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to identify, escalate, and resolve issues effectively.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines simultaneously.
• Ability to work effectively in a team environment.
• Ability to process transactions accurately and efficiently.
• Ability to meet deadlines and perform well under pressure.
• Strong time-management and multitasking abilities.

Preferred Qualifications

• Experience in:
  • Corporate Actions
  • Securities Operations
  • Investment Operations
  • Custody Operations
  • Asset Servicing
  • Financial Services Operations
• Experience with reconciliations, cash balancing, or exception processing.
• Knowledge of corporate action event processing and reorganization activities.
• Experience supporting institutional or custody clients.
• Familiarity with securities processing, settlements, or investment accounting operations.