Ops
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AnalyzeEMI transaction data, merchant performance, and customer behavior to generate actionable insights.
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Develop and maintainbusiness dashboards, reports, and performance trackers for the EMI retail portfolio.
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Monitor key metrics such asGMV, conversion rates, EMI share, approval rates, and merchant activation.
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Work with business teams toidentify growth opportunities and performance gaps across merchant categories.
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Supportmerchant EMI program launches, campaigns, and product rollouts with data analysis and reporting.
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Conductdeep-dive analysis on customer journeys, funnel metrics, and drop-off points to improve EMI conversion.
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Collaborate withproduct, tech, risk, and operations teams to define data requirements and track business KPIs.
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Assist inbusiness planning, forecasting, and performance reviews for the EMI retail business.
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Build automated reporting and streamlinedata processes for business stakeholders.
Ops ยท Paytm Insurance Broking Pvt Limited