HB
Operations Support
Hired by Matrix
- 🇺🇸 United States | 🇯🇴 Jordan
- Hybrid
- 14 hours ago
- $23.70 / hour
- Regulatory Compliance
14 hours ago
Not enough detail in this posting to match
At-a-Glance:
Join a global financial institution to advance your career in operations support.
Position Type:
- Contract
- Hybrid – In office 3x a week
Required:
- Experience in financial services.
- Operate across all business units and functional areas within the firm.
- Ability to multitask and take ownership of complex issues and meet tight deadlines.
- Ability to quickly identify an issue, succinctly articulate and escalate the issue, impact, and corrective action to senior management.
- Ability to identify and set priorities and support the team accordingly.
- Ability to operate across all functional areas including Business Unit, Corporate Tax, Technology, Compliance, Audit, and Risk.
- Prior tax experience and familiarity with aspects of tax operations.
- Extensive interactions with internal stakeholders and troubleshooting with various teams.
- Strong organization, process, and people management skills.
- Excellent troubleshooting, execution, and communication (written and verbal) skills.
Preferred:
- 1–3 years of Financial Services, Tax Operations, Brokerage Operations, or Client Service experience.
- Bachelor’s degree preferred in Finance, Accounting, Business, or related field.
- Experience with tax documentation, tax reporting, withholding, regulatory compliance, or client/stakeholder support.
Responsibilities:
- Troubleshoot, research, and action all client/stakeholder queries related to documentation, allocation statements, change in circumstance, & US indicia and reporting.
- Materially participate in all strategic projects by supporting the documentation of Business Requirements Documents and testing.
- Tax Operations, Tax Documentation, IRS reporting, US indicia, change in circumstance, allocation statements, Tax Compliance, and Business Requirements Documentation (BRD).
- Strong troubleshooting, research, analytical, and problem-solving skills with the ability to manage high-risk, high-volume workflows.
- Experience working cross-functionally with Operations, Compliance, Technology, Risk, Audit, and Business stakeholders.
- Ability to multitask, meet tight deadlines, escalate issues appropriately, and support testing and strategic project initiatives.
If your background aligns with what we’re looking for, you may receive a call from Ava, our virtual recruiter, for a brief screening conversation. Ava will ask a few questions about your experience and interest in the opportunity.
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Operations Support · Hired by Matrix